F I N A N C I A L S E R V I C E S , L L C
MAKING THE MOST OF THE NEW NORMAL
T he good news is that we are finally past what felt like the longest March, April, and May. As the economy opens back up and people go back to work, it’s important to understand what effect the next few months will have on you as you prepare to enter retirement or if you are already in retirement. Just like the events of 9/11, the pandemic of 2020 will have long-lasting effects that go beyond the few months when we watched it unfold as we were sequestered at home. For the past two years, we have been spending considerable amounts of time, effort, and money on upgrading our systems and processes at Mattson Financial Services. We upgraded to technology we felt best represented the future of our company and our clients. Like so many others, while we were caught off guard in March and April, we had enough of our new technology in place to land on our feet. Our upgrades ensured that our staff kept working and were able to keep a constant eye on your accounts. I’m happy to announce that we were even able to hire two new members to our team, Ben andWyatt. I have no doubt you will learn more about our new team members in the coming months. As always, you can find team member updates on our website, along with relevant information about what we’ve been doing these past few months and what we will be doing in the months ahead. Speaking of what we’ve been doing, in March and April we held three webinars. We discussed portfolio management, our investment
philosophy, and how that philosophy protects clients from disastrous returns by mitigating losses. We also talked about how we’re taking advantage of the movement in the markets going into the summer. While I have all this good news to share, I do have some bad news. In the coming months, it’s very likely we’ll experience another downturn. Why is that? As we go into the third quarter of 2020, we will start to see the reports from the second quarter. We will see the updated unemployment figures along with all the second-quarter revenue losses. On top of that, we’ll know how many small businesses had to close their doors for good. The numbers aren’t going to be promising, but they’re going to represent our new normal for some time. Of course, the economic news will be a small part of our new normal. In the months ahead, more people will be wearing face masks on a regular basis. Everyone is going to look at anyone who has a sniffle or cough and wonder.
For us, our goal is to maintain the quality of service you’ve come to expect. At our office, our new normal will include wearing face masks as well. We will also limit in-person contact for the foreseeable future. While these steps are necessary, they are something I lament. I miss getting hugs from clients when we find a way for them to retire after they thought it would never happen. I miss being able to console our clients or the loved ones of our clients after a dear family member has passed away. I miss the hugs and handshakes. I’m a firm believer that these types of physical contact between people are important. It’s another way we connect with people to show our appreciation, concern, and love. And while we may not be able to express ourselves in this way, at least for the time being, it just means we have to be extra vigilant in expressing our feelings to our loved ones and talking about the good and the bad that is going on in our lives.
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