Accounts
A R G Request for refund É
A R G Account payments É
Select A Request for refund.
Select A Account Summary, to check the balance owed. É Scroll to A Total $, at the bottom of the page, enter the amount you wish to pay (pay in full or make a partial payment). É Check the box A N Manual breakup, if manual payment of individual items is required. É Select A Pay now, you will be re-directed to a secure page for payment processing. É Select A Submit to complete. If you require a statement for proof of payment contact the Student Accommodation Team enquiries@accommodation.utas.edu.au or 1300 138 497 .
É Click A Proceed to request for refund, you will then be re-directed to a secure page. É Select A Card, enter the card details you wish to refund the amount credited on your account (i.e. rent, security deposit). É Select A Submit to complete. Only card refunds are accepted, ensure the card details you have entered are correct. Allow up to 30 days for the refund to be processed and refunded into your nominated Visa or Mastercard card account.
Application/Booking
A R G Re-/Applying for accommodation É Select A Application, then the term you wish to apply for. É Fill in the details and complete all sections until the received indication appears. É This indicates we have received your application and it is awaiting processing. A R G Canceling your application/booking T o cancel your booking or terminate your residency agreement prior to check-in, contact the Student Accommodation Team 1300 138 497 or enquiries@accommodation.utas.edu.au . Canceling your application/booking may result in cancellation fees.
A R G Updating direct debit details É Select A Accounts. É
Select A Update Direct Debit Details.
É Select A Create, by scrolling to the bottom you will then be re-directed to a secure page. É Select A Debit, credit or bank account to register your direct debit details. É Select A Submit, to complete. Only Australian bank accounts are accepted, however Australian and International Visa or Mastercard debit and credit cards are also accepted. Ensure the card or bank details entered are correct, incorrect details may result in a dishonor fee charged by your bank.
STUDENT LIVING HANDBOOK
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