Hudson Housing Authority Job ID 8793

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GLENDA S. BLAKE

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Vice President of Client Relations

PROFESSIONAL SUMMARY

CONTACT

Strategic and results-driven communications professional with a robust background in sales and marketing of digital products within the higher education industry. Leveraging a degree in Communications, consistently planned, organized, and implemented targeted strategies to drive growth in the education technology sales market. Focused, driven, and defined by a deep understanding of client needs, strong presentation skills, and the ability to translate market trends into actionable insights for product development teams. Advised cross-functional teams on emerging marketing trends and product enhancements, created strategic plans for high-value opportunities, and served as a key liaison between academic stakeholders — including department chairs — and internal teams to ensure seamless delivery of top-tier digital solutions for students. Exceptional organization, time management, and project leadership skills. Manage complex initiatives while maintaining a client-first approach.

Email: g.blake@emergeaccounting.com Toll-Free: (888) 777-6CPA (6272)

EDUCATION

Bachelor of Science (Journalism) Arkansas State University – Jonesboro, AR

EXPERTISE

 Sales and Marketing  Attention to Detail  Team Management  Adaptability  Assistance with Staff Onboarding

EXPERIENCE

Vice President of Client Relations Emerge Accounting CPA PC

 Ensure top-tier customer service to clients.  Assist with Audits  Uphold the firm ’ s commitment to excellence  Foster long-term partnership between Emerge CPA Firm and clients.

SKILLS

 MS Office Suite  SLACK

Marketing and Product Specialist Cengage Group

 SalesForce  TENMAST

 Provided top-tier customer service to clients in the higher education market.  Trained professors on implementation of courseware into department curriculum  Provided technical assistance to higher education students and faculty on courseware  Facilitated focus groups to extract market intelligence to share with product and development teams

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