Go Back
Computacenter Wholesale Distribution | EMEA N SAP Commerce Cloud | SAP BTP
Wholesale Distribution
Computacenter plc is a British multinationalthat provides computer services to public- and private-sector customers. It is a UK company based listed on the London Stock Exchange and is a constituent of the FTSE 250 Index.
2 Million Devices Shipped to one major client’s end users during the COVID-19 pandemic 20 Minutes From the receipt of a new order to processing in the warehouse +300% Volume Increase in volume of online orders, processing up to 800 new orders per hour
Headquarters United Kingdom
Products IT sourcing, implementation and management service
£6.7 B (US $7.9 B) Revenue
Web Site
computacenter.com
Business Challenges • Shift in the way that Computacenter’s clients want to procure technology to end user self-service • Legacy web shop for purchasing professionals was powerful, but complex and cumbersome • Desire to streamline the ordering experience with custom catalogs and tailored customer journeys • Need for rapid onboarding to support a major new partnership with a UK government client Customer Benefits • Deployed an engagement platform for thousands of government facilities in less than 3 weeks • Delivered millions of laptops to end users to help them stay productive during the pandemic • Kept services online with zero downtime, even when demand spiked far beyond expectations • Helped clients boost productivity by accelerating the delivery of IT equipment from weeks to days “Our SAP Commerce solution helps make Computacenter more compelling than the competition. We’re the only partner that can truly tailor the purchasing experience for each client and empower their end users to make the right decisions.”
Chris Hanson Group Industrialization Director Computacenter plc
Read the Success Story
© 2024 SAP SE or an SAP affiliate company. All rights reserved.
Made with FlippingBook flipbook maker