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Franke Home Solutions
Building Materials
Franke company with its three divisions manufactures kitchen, cooking, food service, water and coffee systems globally. With over 60 companies, they are present on five continents.
Building Materials / Furniture | MEE SAP Commerce Cloud | SAP Sales Cloud SAP Product Content Management | SAP ERP
100,000 Products With full details available through the e-commerce portal 11 Countries Live Where the portal is currently live Improved Operational efficiency
Headquarters Switzerland
Products Kitchen equipment, such as facets, worktops, and hoods
CHF1.09 M (€ 1.11 M) Revenue
Web Site franke.com
Featured Partner SPADOOM
Business Challenges • Provide a single source for product information • Reduce inbound sales inquiries by offering self-service ordering. Streamline ordering workflows through automation • Support resellers by providing smoother, digitalized purchasing processes Customer Benefits • Straightforward access to consistent and accurate product details as well as real-time order status updates and delivery information. • Significant drop in the number of inbound sales calls, as resellers increasingly place orders online. • Ability to monitor and analyze sales orders across multiple regions, informing future strategy.
“With SAP Commerce Cloud, we’ve not only improved reseller experiences but have also managed to streamline sales and ordering processes to save time and cost.”
Anton Lütte Head of Technical Architecture and Operations Franke Group
Read the Success Story
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