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Sansibar Retail | MEE SAP Commerce Cloud
Retail
Sansibar is a well-known tourist attraction and restaurant with an award-winning food and wine selection from around the world.
SAP Emarsys Customer Engagement SAP Bustiness Technology Platform SAP S/4HANA | SAP Analytics Cloud
+40%-50% Faster Customer order execution -70% Reduction In out-of-stock situations with better forecasting and replenishment +65% Revenue Increase in revenue and cost visibility -50% Complexity Reduction in operational complication
Headquarters Germany
Products Food and beverages, fashion, and accessories
US$35 M Revenue
Web Site
Featured Partner kps.com
sansibar.com
Business Challenges • Improve stock-level visibility and forecasting capability for more accurate stock replenishment • Optimize supply chain operations and shorten order fulfillment time • Eliminate out-of-stock situations for seasonal articles through intelligent stock allocation • Improve the customer experience across all sales channels Customer Benefits • High degree of process automation, helping manage a complex omnichannel retail business with fewer staff and reduced total cost of ownership • Increased performance visibility across business lines, with enhanced control of operating expenses at the profit-center level • Higher customer satisfaction and reduced customer churn • Reduced IT complexity due to smooth integration between solution components
“Before we implemented SAP solutions, it was very difficult to see where our business stood. Now, we can see in real time our stock situation, order fulfillment rate, and profitability for each business entity and distribution channel.”
Watch the Video
Herbert Seckler Founder and Owner Weinhandel Sansibar
Read the Success Story
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