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Siko Retail | MEE
Retail
SIKO KOUPELNY a.s. is a family enterprise serving customers in 40 stores across the Czech and Slovak Republic and provide e-commerce shops in France, UK and Germany. The company offers innovative products and services from tile and décor to bath and sink options, generating €240 million in annual revenue.
SAP Commerce Cloud SAP Integration Suite SAP Services and Support
110% Increase In number of online transactions +12% Turnover Increase
Headquarters Czech Republic
Products Bathrooms, kitchens, and sanitary ware accessories
Web Site
siko.cz
Business Challenges • Difficulty offering omnichannel services for customers • Fragmented customer data resources
• Strong limitations in innovation and integration • Low ability to use intelligent marketing campaigns Customer Benefits • Increase in revenues across the business • Improved system performance and faster access to innovations • Scalable solution to meet the company’s current needs while enabling and allowing for continued growth “Migrating to SAP Commerce Cloud and the Cloud Integration capability increased system performance and improved user experiences. With support from Cloud Success Services, we have a platform that rescued company sales during COVID-19. We switched customers from our stores to the SIKO Web sites without any IT additional effort and even increased revenues at the expense of competitors.”
Miloslav Bašta ICT Director SIKO. KOUPELNY a.s
Read the Success Story
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