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Rodan + Fields Wholesale Distribution | NA SAP Commerce Cloud | SAP ERP
Wholesale Distribution
Rodan & Fields, LLC, known as Rodan + Fields or R+F, is an American multi-level marketing company specializing in skincare products. They have 100,000 consultants supporting 1.5 million preferred customers, and operate in 3 countries – the United States, Australia and Canada.
Faster Response From customer service Native Integration To refresh the site multiple times a year
Headquarters United States
Products Multi-level marketing company for skin care
Web Site
rodanandfields.com
Business Challenges • They needed to move from an on premise commerce solution to the cloud with the ability to scale to support the millions of customers that visit the site every day • Difficulty to refresh the web site to give customers the experience they expected from a luxury brand Customer Benefits • Removed the friction from their web site to refresh the site multiple times a year to offer a premium experience • Ability to easily reorder, subscribe and have products delivered in a timely manner • Customers have the added new choices to allow for refill options that match their sustainability values • Native integration of SAP Commerce Cloud and SAP ERP gives teams visibility to see all orders to serve customers faster and do the financial analysis necessary from the back office
“With SAP Commerce Cloud and SAP ERP, we don’t have to focus on the integration. The integration is there. It just works.”
Steve Dee CTO Rodan + Fields
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