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Saint-Gobain
Building Materials
As the company behind the Jewson, Ideal Bathrooms, and Gibbs & Dandy chains, Saint-Gobain UK sells building materials and equipment to trade professionals and DIY enthusiasts across the United Kingdom.
Building Materials | EMEA N SAP Commerce Cloud
+34% Increase in website visitors in one year +25,000 New Registrations Using SAP Commerce Cloud 500 Branches Smooth rollout during COVID pandemic
Revenue
Products Building materials and equipment
Web Site
Headquarters United Kingdom
saint-gobain.co.uk
€38 B
Business Challenges • Build a new online channel for trade customers, previously served only by stores trading from early morning to 5 p.m. and required to use phone or e-mail to inquire about stock availability • Enhance the customer experience with expanded services • Increase revenues and attract new customers, including DIY enthusiasts and smaller businesses Customer Benefits • A more convenient omnichannel e-commerce experience for trade customers, who can check stock availability, view their personalized pricing, and place an order online at any time • Increased sales to consumers and small to midsize businesses • Reduced total cost of ownership with a single flexible e-commerce solution for multiple businesses
“SAP Commerce Cloud enables an agile development framework with two-week release cycles, helping us test new features efficiently and evolve quickly to better serve our customers.”
Paul Stamp Director of Digital Marketing Saint-Gobain UK
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