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Travel Retail Norway Retail | EMEA SAP Commerce Cloud
Retail
Within Heinemann TaxFree, Travel Retail Norway is the world’s largest supplier in the area of “click and Collect’ services found in airports in Norway.
Click & Collect Preorder products online the same way you would order products in any other web shop 100% Uptime With a high level of security delivered by their SAP Partner Pearl Optimal Experience The system can withstand large variations, seasonal fluctuations, and huge promotional campaigns
Headquarters Norway
Products Operates tax free sales at all Norwegian airports
Web Site TRN.com
Featured Partner Pearl.com
Business Challenges • Travel Retail Norway wanted to explore the possibility of providing our loyal customers with an additional level of service, we decided to digitalize our customer’ tax-free experience with ‘click and collect’. Customer Benefits • Customers can preorder products online the same way products would be ordered in any other web shop. • Customers place a pre-order, TRN packs the goods, and upon arrival at the store, the customer scans their boarding pass, pays and picks up their products. • The digital value is not merely found in the ‘click and collect’ orders, but also in the fact that this offers TRN’s customers the opportunity to get familiar with our assortment before they visit their store.
“Our collaboration with Pearl is working seamlessly. They are flexible, available, and they are good at identifying solutions. In addition, they offer a high level of security that has been excellent, including continuous monitoring and systems with 100% uptime. I would definitely recommend Pearl and SAP Customer Experience to anyone who is considering a similar solution."
Thomas Aalerud Web Manager Travel Retail Norway
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