Requirements for Training
GWO Requirements for Training / V15 2025-04-01
6.2.12 A certified training provider may undergo an audit during a pilot training. Pilot trainings refer to the delivery of a new training for a module which is not publicly available yet and which GWO plans to formally release to the market soon. However, a certificate cannot be issued by the certification body until the module has been released by GWO. If there are any changes to the module between the pilot and the release of the module, the training provider must demonstrate to the auditor how they have implemented and mitigated these changes before the certificate can be issued 6.2.13 WINDA records for participants undertaking a pilot training which is also audited may be uploaded only when the certificate has been issued by the certification body. In this case the records are exempted from the requirement to upload within 7 calendar days from completion. Instead, the records upload requirement is modified to be 7 calendar days from the date dependencies are resolved. If there are changes to the module between the pilot and the release of the modules, the training provider must demonstrate to the auditor how they have implemented and mitigated these changes in participants’ training before participant WINDA records may be uploaded 6.2.14 Training providers may, in addition to the requirement for uploading a training record to WINDA, issue other additional proof of training, e.g. paper certificates or plastic cards. If the training provider chooses to do so, this must include the course participant’s WINDA ID and name as written in their passport or other official documents
6.2.15 Training records must be uploaded by the holder of the WINDA registration (i.e. training provider organisation) under which the training was delivered
6.3 Risk Assessment, Non-Conformities and Incident Reporting
The training provider has the responsibility to safely deliver GWO training by ensuring that the facilities and equipment are safe, by means of the following:
6.3.1 An established procedure for risk assessment and risk management, with a view to ensuring safe training delivery. As a minimum, this shall cover training resources, equipment and facilities, instructor qualification programmes and the instructor’s delivery of training for all sites (settings) and all modules certified to be delivered according to GWO
6.3.2 A procedure describing how to handle non-conformities, including customer complaints. Copies of recorded non-conformities, including customer complaints received, must be provided to GWO upon request
6.3.3 A system for recording incidents (including near-misses) during delivery of GWO modules training. The incident categories shall mirror the Incident Reporting and Root Cause Analysis Guidelines found in Annex 2
6.3.4 The training provider must inform GWO of incidents within 24 hours if the incident is significant and within 7 days for all other incidents, as defined in the Incident Reporting and Root Cause Analysis Guidelines found in Annex 2
7. TRAINING SETTINGS AND RESOURCES
The training provider must clearly demonstrate that there are adequate resources to ensure that the training and assessment can be consistently delivered in accordance with the GWO modules
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