Related Research Given that EQ is so highly correlated with a range of performance outcomes, a potential to increase this competence represents tremendous opportunity. A study conducted with one of Italy’s leading information technology, engineering and management companies, Svimservice, demonstrated that even a short training program for professionals working in a highly competitive and technical environment offers significant benefits in the development of emotional intelligence competence. After a two-day training, EQ scores increased significantly. 60
SEI Changes Pre- Post-Training
130.0
Post-Training
115.0
100.0
Pre-Training
85.0
70.0
Total EQ
Know Choose Give EEL
RP
ACT
NE
EIM
EO
IE
PNG
Total EQ = total emotional intelligence; Know = Know Yourself (Self Awareness); Choose = Choose Yourself (Self Management); Give = Give Yourself (Self Direction). EEL = Enhance Emotional Literacy; RP = Recognize Patterns; ACT = Apply Consequential Thinking; NE = Navigate Emotions; EIM = Engage Intrinsic Motivation; EO = Exercise Optimism; IE = Increase Empathy; PNG = Pursue Noble Goals .
In addition to the measurable changes, anecdotally participants reported important performance changes. Antonella Favia (Programmer): “ It was a strengthening experience that let me to enrich all my personal resources, to develop and improve my self and my communications with the others. ”
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White Paper The Business Case for Emotional Intelligence
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