book search), leaders are increasingly considering how this concept brings value. In a recent study, when asked “What are the top issues you face at work?” leaders identified that 76% are on the people/relational side, and only 24% on the finance/technical side. Among these 135 respondents, a massive 89% identify EQ as “highly important” or “essential” to meeting their organizations’ top challenges. 2 Your organization is made of people, processes, and property. For a long time, "common wisdom" has been that returns come from investing in the latter two. Yet, in the last decades, a flood of research has challenged that assumption and is increasingly proving that a company's people are the differentiating factor. Since emotional intelligence is all about "people smarts" -- about relating to yourself and others -- it's no surprise that EQ plays a major role in this dimension.
Top Issues @ Work
Leaders are increasingly concerned with finding and keeping good people – especially in a time when they are expected to “do more with less.” 2
Engaging Talent
Under Pressure
“Finding, hiring, and keeping talented individuals” “Developing talent – both internally and through finding and attracting good people – and equipping them for success” “Recruiting, developing and most importantly retaining top quality experts”
“Increased work responsibilities with less dollars” “Lack of time to do an adequate job”
“Too little time to talk to colleagues”
“Managing increasing complexity, competition and regulation”
“Inadequate budgets”
PAGE 5
White Paper The Business Case for Emotional Intelligence
Made with FlippingBook Annual report