THE MORTGAGE ARREARS RESOLUTION JOURNEY
Our Communications Promise
We promise to communicate with you throughout the process and to work with you to achieve a suitable resolution. • Our communications will be clear, concise and easy to understand. • Our communications will never be aggressive, intimidating or harassing. The volume of communications will be proportionate and not excessive. • You will be given sufficient time to complete any actions required before follow-up communication is attempted. • Future communication will be agreed so that you are aware of any next steps. • We strive to treat all our members fairly and to act to the highest standards of professionalism and compassion at all times.
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Contact Us: 053 94 88709 | arrearssupport@alturacu.ie
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