SELF SERVICE FORMS
When changes happen within your organization, Texas811 is here to help. We have a dedicated Member Forms page providing you direct access to request several different types of updates, reports, and even submit an inquiry when you have a concern regarding a specific locate request. All forms can be accessed on the Texas811 Member Forms page HERE . Add New Code Form Upon registration as a utility member with Texs811, you will be assigned a unique member code that is used to identify your company in our system, as well as on the outbound locate request sent to excavators and other utility members. You can choose to have just one member code that encompasses all of your assets, or, you can divide your coverage area into multiple groups, each with their own unique code. Texas811 allows an unlimited number of codes a member can utilize to identify their various assets. New codes can be created by simply completing our Add New Code Form and attaching the corresponding mapping files.
Below are a couple of examples of when you may want to set up multiple member codes:
• You have different geographical regions where different locators or contacts handle their own region • You have multiple facility types (water, sewer, gas, electric, etc.) that may be handled by their own workforce or billing departments Member Mapping Submission Form State Law requires facility operators to update their member utility mapping at least quarterly, or as changes happen. To make these changes and stay in compliance with Texas Utilities Code Chapter 251.107 , use our Member Mapping Submission Form. (Texas811 accepts several mapping formats, but the preferred formats are KMZ or shapefiles) Detailed Report Request To request information regarding the amount of tickets your company has received or if you need to request specific ticket data such as: ticket types, excavator information, who the work is being done for, the nature of work, and the location of work.
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