Housing Choices Australia Annual Report 2022

We are ambitious and driven by a purpose whose relevance intensifies year on year.

the road from the managing director | michael lennon

A good deal of organisational restructure was completed, particularly in assets and development within the Commercial Team. Information technology is a sector-wide challenge which we grapple with. Simplifying our legal structure will take time, given our federated system. Diversifying our revenue is a long-term aim. But we also made some special progress. Catherine House funding, against all the odds, was reinstated and we are committed to a “next generation” facility. We ended the year with more than 1,000 units in the pipeline. Our partnerships with Assemble and Nightingale stretch our ambitions in each initiative. Our financial results are exceptional. As our end of year accounts show, we have assets of $1.2 billion, revenue nearing $100 million a year, debt of $150 million and net equity of $995 million. The Road, as Cormac McCarthy famously tells us, is in the end not about all the threats, and challenges and dangers, but about humanity, kindness, generosity, and support. Amid all the progress of Housing Choices, it is these qualities which guide our road ahead. Micha

“The road travelled”, “the road ahead” – as ever the metaphor for where we have come from and where we are going. In 2018 the Board endorsed a Strategic Business Plan for Housing Choices, extending through to 2023. The pillars of practice included: • Developing a robust, resilient, and agile organisation. • Transforming the resident experience. • Growing our impact and influence. • Implementing innovation. • Building choices for participants in specialist disability accommodation. Across these areas we have a range of practical projects which have aimed to strengthen our impact on residents, build internal capability and expand supply to meet escalating need. Housing Choices has all the characteristics of a rapidly growing enterprise – all the components, but not always in the right places. We are ambitious and driven by a purpose whose relevance intensifies year on year. While continuing to grow and expand we need to pay attention to internal processes, systems, procedures, and technology. In this, we also paid due attention to our values, completing most of the Reconciliation Action Plan agenda process.

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2021-22 annual report

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