October 2019 InGear E-News - Parts-Sales-Service

THE LONESTAR CUSTOMER SOLUTIONS CENTER

At Lonestar Truck Group, we place a very high value on our relationships with our customers. When you invest in our products, a partnership between your business and Lonestar Truck Group is created. For as long as you own your truck, we’re here to help when you need it. To maximize our ability to assist you, we offer the Lonestar Customer Solutions Center.

What is the Lonestar Customer Solutions Center?

The Lonestar Customer Solutions Center is a team of dedicated customer advocates whose primary role is to support Lonestar Truck Group customers who have purchased Freightliner or Western Star trucks.

How can the Lonestar Customer Solutions Center help me?

The Lonestar Customer Solutions Center strives to be the best in business at managing your downtime and developing positive relationships. We look forward to working with you and gaining your confidence. The Lonestar Customer Solutions Center: Just one more reason to choose products from Lonestar Truck Group.

As one of the largest truck dealership groups in America, we utilize our vast network to facilitate your needs anywhere in the country. The goal of our team is to minimize your downtime and save you money whenever possible. We handle all situations, large or small. Everything from breakdowns to something as simple as connecting your Bluetooth to the media center in your truck. We also assist with all of your warranty questions. When you need help, we are here for you for as long as you own your truck. From the moment we get involved until your truck is back on the road, we stay in touch with the service center and give you daily updates on the status of your repair.

How do I contact the Lonestar Customer Solutions Center?

LS-2052 InGear Customer Solutions A.pdf

Just one call to 888-600-1365 24 hours a day, 7 days aweekwill offer a solution to any issue. Or email us at

LTGCustomerSolutions@LonestarTruckGroup.com.

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