World Class Manager - Series 2 TRAINING COURSE / ADVANCED PAYROLL
KEY INFO
Study level Advanced payroll
Duration 12 months access
Series 2 builds on the foundations of the World Class Manager course, focusing on the critical skills senior leaders and teams need their managers to master – effective delegation, coaching, feedback, managing conflict and handling difficult conversations. The 12 modules cover essential soft and hard skills, from coaching and change management to conflict resolution and more.
Delivery method e-learning
Career level Payroll or pensions team leaders, managers or directors
Like Series 1, it offers a flexible, user-friendly format with practical actions that can be applied immediately for real impact. Series 2 helps managers enhance their competence and supports their transition from managing to truly leading.
Aimed at Those who have completed the World Class Manager (page 47) training course and want to build on what was learned, by incorporating critical skills that senior leaders and team members need their managers to excel in
Course content ● Engaging your people ● Coaching your team ● Feedback skills
Entry requirements No formal requirements
CPD 12 points
What next? Continue your learning with the Payroll Management Diploma (page 23) qualification
● Delegation for leaders ● Influence for success ● Managing conflict ● Difficult conversations ● Manager to leader ● Emotionally intelligent leadership ● Resilience and wellbeing ● Managing change ● Being the Chief Executive Officer
Delivered in partnership with
Scan for full details, FAQs and to book, or visit cipp.org.uk/training
50
Made with FlippingBook - Online magazine maker