OUR SUCCESS SHAPE
JOIN OUR REMARKABLE COMMUNITY
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Together we advance Working collaboratively to make a real impact on society’s biggest challenges. Page 5
FOREWORD Thank you for your interest in the position of Director of Estates Programme Management, Business and Support Services at the University of Southampton. At the University of Southampton, our aim is to change the world for the better. Bringing together realms of research, creativity and knowledge, we are focused on having a truly collaborative, immersive and groundbreaking impact. We care about the challenges that humanity is facing, and work to support others on both a local and global scale. We are known as a founding member of both the UK’s prestigious Russell Group of leading research intensive universities and the Worldwide Universities Network (WUN). With campus operations in Malaysia and China, as well as major partnerships across the world, we have a global outlook that attracts the most talented staff and students from around the world. As the Director of Estates Programme Management, Business and Support Services, you will provide oversight, governance, and assurance across all Estates & Facilities activities including estate strategy development, master planning, capital projects, estates maintenance, H&S and compliance, facilities management, property asset management, space management and environmental sustainability, as well as playing a crucial enabling function by providing excellent business support services across the Directorate. It is important that we find the right person for this role, whatever their circumstances. We will endeavour to be as flexible as possible to consider individual requirements and circumstances to find the optimum solution for the successful applicant. Please see page 8 for more information on equality, diversity and inclusion.
Our values Activities underpinned
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by the values determined by our University community. Page 6
Equality, diversity and inclusion It matters to us in all that
we do. Page 8
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Overview of the role Director of Estates Programme, Business and Support Services Page 11
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The role Job description and candidate profile. Page 12
Our campuses We have five campuses in Southampton, one in Winchester and one in Malaysia. Page 18
Location The University and region. Page 20
How to apply Application details Page 22
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The North East Quadrant is the largest development area on the campus and offers a significant opportunity to provide state of the art learning and teaching spaces within an attractive new landscape setting. To learn more, please visit http://www.soton.ac.uk/neq
TOGETHER WE ADVANCE Together we can make a real impact on the future.
changemakers. By working collaboratively, we can achieve incredible things. Our exceptional students share in the journeys of discovery and become confident thinkers who can realise their full potential. We attract high-quality students from over 130 countries, and educate students through University of Southampton Malaysia and collaborations with prestigious partners globally. As our students become graduates of the University, they join our wider global community of over 265,000 alumni, with access to a network that can provide further opportunities across the world. As a forward-thinking institution, we will strengthen our reputation, increasing our national and international rankings to secure a position in the top 10 in the UK and strengthen our position in the top 100 internationally. Our strong research partnerships, public engagement and achievements in entrepreneurial activities have been recognised in our very strong all-round performance in the first and second Knowledge Exchange Framework (KEF) exercises. Collaborate with us: together we advance.
Our University community is committed to the highest quality in everything we do. We have a global reputation for our passion and ability to work collaboratively in delivering world-class education, research and innovation that makes a real impact on society’s biggest challenges. To meet those challenges head-on, we must have a team that is reflective of society and our students. We strive for greater inclusivity in our community. Diversity is a strength and makes us more creative, accelerating our impact on society. We celebrate an equal and respectful environment in which people from all walks of life and backgrounds are welcome to join us. Our people inspire and empower one another to share and apply their knowledge to transform lives. They are key to what we do, and who we are. Working collaboratively and fostering a culture of transformational leadership are two of our five core values. These values form part of our University Strategy and are there to help us achieve our overall purpose and vision: to inspire excellence, to achieve the remarkable, and build an inclusive world. Find out more about our values on page six. Our people are our University, which is why our Strategy and all of our activities focus on the communities that make up our institution. We are made up of brilliant minds, motivated leaders and passionate
Find out more The University Strategy
The North East Quadrant project will take place in two phases. Phase 1 will be the larger of the two phases and will provide modern teaching and learning spaces necessary for the University to ensure it remains at the cutting edge of higher education and research.
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Respect, compassion, and curiosity for what makes us different strengthens our community and the communities we serve, enabling mutual success. People who feel welcomed, included, and valued will use their differences to create and enjoy a transformative experience that drives positive change in the world.
The climate emergency and ecological destruction are among the greatest challenges the world faces. By embedding sustainability in the ways we operate, in our education programmes, and addressing its urgency in our research and enterprise, we will shape a more positive future locally and across the globe.
– OUR
People are at the core of our Triple Helix
VALUES
Our values provide the lens through which we make decisions, guiding our actions, collective behaviours and systems. They are integral to our purpose of building an inclusive community that makes positive change. We are ambitious, both personally and institutionally, which requires us to be collaborative and collegial. As a community of talented individuals, our systems need to enable and empower us. Our community upholds academic freedom and develops through constructive, civil debate. Ensuring different views are heard allows us to make the best decisions.
PURPOSE AND VISION We inspire excellence to achieve the remarkable and build an inclusive world
People
Education
Research Knowledge exchange and enterprise
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Our highly-ranked education, research and knowledge exchange and enterprise (KEE) are already distinctively intertwined. By strengthening and increasing these links, our Triple Helix approach will achieve greater impact and accelerate new ways to tackle the world’s most complex problems. This scaling up is a challenging goal we commit to achieve; its reach and ambition sets us apart.
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We will work with partners ranging from industry to the third sector to improve the lives and environment of people across diverse communities in a just and responsible way. This will be achieved through the outcomes of our education, research and enterprise, and the skills and contributions of our alumni and supporters.
Everyone in our community, together with those we serve, deserves to have their talents developed to the full so they can succeed in achieving their ambitions. Leaders at all levels of the University will continue to live our values and shared purpose to achieve this.
We will integrate digital technologies into all areas of our business, fundamentally changing how we operate to create value for people and the planet. We will ensure the impact of our new knowledge helps the world to change for the better.
Our values in action
Collaborations with prestigious partners such as Xiamen University in China, Singapore Institute of Management and Nanyang Technological University allow students to study a wide range of subjects and undertake research in an international environment.
Our staff and students at Winchester School of Art collaborated with fashion designer Liang Mingyu for her sustainability sculpture, ‘Masai Mara’, as part of their ‘Itinerant Objects’ programme for Tate Exchange.
Dr Kamil Zwolski, Associate Professor in International Politics, was awarded a prestigious National Teaching Fellowship in 2022 for his innovative approach to teaching.
Our annual Vice-Chancellor’s Awards recognise and celebrate the exceptional contributions made by our staff during the academic year.
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EQUALITY, DIVERSITY & INCLUSION
It matters to us in all that we do.
At the University of Southampton, we believe that we can only truly play our part in supporting society if we are reflective of society. We are therefore passionate about creating a working environment in which you are free to bring your whole self to work. We are focused on creating supportive workplaces for all where discrimination has no place. The way in which you choose to live your life has no bearing on your ability to do your job. Likewise, age, gender, disability, sexual orientation, religion, social background, ethnicity or any other identifying factor will never be a consideration here. Instead, we are determined to always treat our staff equally, fairly and with respect. We welcome people from all walks of life, and as such, we champion a uniquely diverse working environment in which every colleague is able to excel, regardless of their background or their life choices. Quite simply, we want to attract likeminded people to our team – people who care about the world, and who share our passion for creating an innovative and forward-thinking learning and research environment. We are proud to support many staff and student networks, and we encourage these groups to get involved in helping us create a forward-thinking and desirable workplace. We are a Stonewall Diversity Champion and we are immensely proud to have our institutional Athena SWAN silver award renewed, which underpins our pledge to improve equality for women. We are also delighted to have received the Race Equality Charter bronze award from Advance HE, which recognises that we have a solid foundation for eliminating racial inequalities and developing an inclusive culture that values all staff and students. We also support flexible working and are proud of our open and supportive working environment; with options such as job shares available, we ensure opportunities are equal and focused on the needs of our colleagues. We know that change and improvement is a continual process, and our community is a big part of this, so we always want to hear from our staff about how we can create the best possible working experience.
As the Associate Vice-President, ED&I and Social Justice, I believe this important role is a signal of our University’s real commitment to become a more accountable and inclusive community, and to embrace a culture that reflects all students, staff and employees.” Pascal Matthias Associate Vice-President, ED&I and Social Justice
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OVERVIEW OF THE ROLE
Our estates master plan details our ambitious plans which will see £1bn of investment to enhance and deliver a sustainable and inclusive estate over the next decade; the Director of Estates Programme Management, Business and Support Services will play a crucial part in the delivery of this. Reporting to the Executive Director of Estates & Facilities, this role leads the Estates & Facilities Programme Management, Business and Support Services functions ensuring that world-class Estates & Facilities provision is delivered for the University. The role provides oversight, governance, and assurance across all Estates & Facilities activities including estate strategy development, master planning, capital projects, estates maintenance, H&S and compliance, facilities management, property asset management, space management and environmental sustainability, as well as playing a crucial enabling function by providing excellent business support services across the Directorate. The successful candidate will be able to demonstrate a proven track record in a senior and strategic leadership role in an estates and facilities environment, with experience of leading a PMO function across capital projects and programmes. You will have communication skills, a positive and inclusive approach to leadership and will demonstrate a genuine passion for delivering an outstanding estates environment for the University.
Sustainability and biodiversity are an important part of our work. To give just a few examples: in our Valley Gardens, we have introduced habitat piles to the woodland areas, which we hope will encourage stag beetles and small mammals such as hedgehogs. We have added bat boxes to the tree canopies and are experimenting with wildflower areas to encourage insects. We also collect all the spent coffee grounds from the University’s restaurants and mix these in with our compost. This adds nutrients to the soil as well as stopping weeds from germinating.”
Malcolm Jenks and his landscaping team
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DIRECTOR OF ESTATES PROGRAMME MANAGEMENT, BUSINESS & SUPPORT SERVICES
Estates and Facilities Management, Specialist and Administrative (MSA) 7 Executive Director of Estates & Facilities Level 6 Associate Director(s) – To be confirmed Office-based, with hybrid working
School/Department: Career Pathway: Level Posts responsible to: Posts responsible for: Post base:
• To ensure that the Communications and Information Engagement function development and implements proactive communications strategies across all Estates & Facilities activities, taking into account students, staff, visitors and partners. 4. Business Support Services • Responsible for ensuring the development and delivery of high performing support services across the Estates & Facilities Department, including: • Administration • IT systems implementation and management • Analytics and Reporting 5. Data management and Reporting • Leading the Estates Programme Management function to collate and analyse data to report on estates activities across a diverse range of projects and programmes including capital projects, strategic and reactive maintenance, facilities management, compliance and sustainability.
2. Strategic Planning & Governance and Assurance
6. Communications and Information Engagement • Represent the University’s interests with relevant bodies including the commercial suppliers and delivery partners, local councils and governing bodies, as appropriate. • Work collaboratively with academic and professional services colleagues, to ensure that the physical infrastructure and physical environment are fit for purpose, fit for the future, and highly student focussed. 7. Any other duties as allocated by the line manager following consultation with the post holder. This may include acting as Deputy Executive Director, accepting delegation of the Executive Director’s role at their request, representing the department at the most senior level both internally and externally. Internal and external relationships Departmental and University senior management Other members of the department/University staff External customers Relevant suppliers and external contacts
1. Leadership and management • Lead and manage the Programme Management and Business Continuity & Risk Teams, as well as the Business Support Services and Communication and Information Engagement Teams embedded within Estates & Facilities. • Lead the Estates Programme Management strategy on procurement and supply chain management. • Line manage direct reports, exercising good people management practices including mentoring, coaching, training, advice and guidance as necessary. • Ensure team resources, team operating model and the professional development and capability of team members are providing a fit for purpose, world-class provision. • Ensure the right mix of skills and capabilities through continuous professional development, recruitment and performance feedback. Where appropriate work collaboratively to matrix manage a multi-disciplinary team to ensure the delivery of the University strategy. • To work directly with the team to embed a culture of equality, diversity and inclusion. Ensure the University’s ED&I and people strategy is considered in all decision making, planning and management of the team.
• Working with senior colleagues across Estates & Facilities on strategic planning, including financial planning and forecasting; and strategic scheduling of masterplan, capital plans and projects and programme. • Leading the quality assurance and benefits realisation process, developing this function to ensure interdependencies between the estates programmes are understood and decision-making at board, portfolio and project level are properly co-ordinated. • Developing processes, polices and best practice for governance, reporting, planning, procurement and supply chain management across Estates & Facilities activities. • Provide high levels of oversight, governance, assurance and corporate management across all Estates & Facilities activities. 3. Communications and Information Engagement • Through the Communications and Information Engagement function to act as Estates & Facilities interface with other university support functions including HR, Student Services, Communications & Marketing, iSolutions and Faculty Operating Service.
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CANDIDATE PROFILE
Qualifications, knowledge and experience Essential • Skill level equivalent to achievement of a professional qualification or postgraduate degree in programme or commercial assurance/management • Proven leadership experience in a range of demanding and influential roles. • Demonstrable industry experience in a programme and commercial management role ensuring governance, assurance and performance management in a property or estates management environment. • Experience of programme management and reporting on projects and programmes from a commercial and risk assurance perspective. • Experience of procurement and supply chain management in the construction and estates industry. Desirable • Membership of relevant professional body such as APM, RICS, ICE etc. • PRINCE2 or similar project management qualification. • Experience of working in an environment with similar characteristics (estates, processes, stakeholders) to those found at the University. Planning and organising Essential • Able to champion and oversee the Department’s contribution to the university’s strategy and to lead on the Department’s strategies and plans.
Problem solving and initiative Essential
• Able to make judgements on significant new problems where precedent may not apply. • Able to develop innovative solutions and practical implementations for strategic change. Management and teamwork Essential • Able to implement successful change management initiatives and formulate strategic plans that reflect and support the priority needs of the university. • Able to recognise and deal with obstacles and difficulties so that teams can deliver. • Able to demonstrate leadership and to raise performance standards throughout own work areas.
Communicating and influencing Essential • Able to establish and build major relationships with key stakeholders. • Able to use influence to develop positions or strategies.
Other skills and behaviours • Ability to lead and manage change through an organisation • Able to demonstrate alignment with the University’s core values in all areas of work, and champion those behaviours in the Department
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Southampton is ranked
We are very excited to be investing over £40m in our sports facilities. The new building has been designed to be inclusive to all potential users, to connect to the outdoors, increase natural light, and to help meet our Low Carbon Target. The new sports facility is due to be open to users in 2024.
We attract high- quality students from over 130 countries
81st in the world 1
of our research has been classed as world leading or internationally excellent 3 92%
Engaged in research with over overseas partners 700
Overall student satisfaction at Southampton is significantly ahead of the sector and is a strong performance against our competitor set, the Russell Group, and the sector 4
Received
A founding member of the Russell Group of 24 major research-intensive universities in the UK
in research grant and contracts income in 2021/22 2 £114.7m
We have over 24,000 9,000 students, including more than international students
£4.14bn of economic impact across
Founding member of the Worldwide Universities Network
the UK in 2020/21 7
Our 265,000 alumni community spans over countries 190
We employ over 6,500 staff
Our income exceeded £673m in the 2021/22 financial year 2
16th Ranked in the UK 5
Very strong performance in the first KEF exercise 6
1 QS World University Rankings, 2024
2 University of Southampton Financial Report , 2021/22
3 Research Excellence Framework, 2021
Over the next decade, we plan to invest over £300m in our infrastructure and facilities Over the next decade, we plan to invest over £1Bn in our infrastructure and facilities
4 National Student Survey (NSS), 2022
At any one time we are working with over external organisations around the globe 1,000
5 The Complete University Guide, 2024
6 Performing at or above the cluster average across every perspective 7 The economic and social impact of the University of Southampton, London Economics, 2022
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OUR CAMPUSES
We have six campuses in Southampton, one in Winchester and one in Malaysia. Each has its own personality, world-leading facilities and specialisms.
enterprise zone and an artisan cafe. A short walk across Guildhall Square from the Sir James Matthews Building is the University’s John Hansard Gallery, one of the UK’s leading contemporary art galleries, which plays a dynamic role in the cultural life of Southampton and the region. The University has also recently completed the acquisition of One Guildhall Square establishing a substantial footprint in the cultural quarter of the city and supporting the University’s growth ambitions and delivery of the Estates Strategic Plan. Winchester School of Art (WSA) Based in the historic city of Winchester, our specialist arts campus is home to a vibrant community of over 1,300 art and design students. With creative ambition at its core, WSA offers cutting-edge resources and facilities including specialist computer suites, photography studios, laser cutting, 3D printing and more. The University is planning to expand its presence in Winchester, with an exciting opportunity from Winchester City Council. University of Southampton Malaysia In 2021, we relocated our campus in Malaysia to a brand new estate with state-of-the-art laboratories, upgraded facilities, and improved learning and recreational spaces.
five new engineering laboratories, including a 30m x 15m large structures testing laboratory and a cutting-edge geotechnical centrifuge. National Oceanography Centre Southampton (NOCS) Our unique waterfront campus, based at NOCS, is one of the world’s leading research centres for the study of ocean and Earth science, with facilities including the Coral Reef Laboratory, a multi-use research aquarium, our 19.75m purpose-built catamaran and the National Oceanographic Library. With 200m of access to the waterfront, the campus is also the operational base for the Natural Environment Research Council’s (NERC) UK fleet of deep-sea research vessels, giving us unique access to research cruises all over the world. Avenue Campus Just a few minutes’ walk from Highfield, and on the edge of Southampton Common, Avenue Campus is the base for our humanities subjects. Avenue has its own lecture theatres and catering facilities, plus a purpose-built £3m archaeology building and a new interactive digital humanities hub. Southampton City Centre In the heart of the Cultural Quarter in the city centre, our Sir James Matthews Building offers updated teaching and learning spaces alongside facilities for meeting local and regional civic partners. The Building also includes a student
Highfield Campus Our main campus, Highfield, is the largest of our campuses, and the heart of the University. It is home to many of our state-of-the-art research and teaching facilities, and combines a lively and exciting atmosphere with calm, green surroundings. With cafes, shops, concert halls, gyms and even a student cinema
Avenue Campus
University Hospital Southampton NHS Foundation Trust (UHS)
alongside academic facilities, Highfield is a hub of activity.
Highfield Campus
This is also where we are planning significant improvements to our student sports facilities, including a major expansion of the popular Jubilee Sports Centre. University Hospital Southampton NHS Foundation Trust (UHS) UHS is the main site for the study of medicine and healthcare. It hosts a purpose-built research hub , and is
National Oceanography Centre Southampton (NOCS)
also home to the University’s dedicated Centre for Cancer
Immunology – the first of its kind in the UK. This site will soon see the development of a new medical
health research building. Boldrewood Innovation Campus Boldrewood is the base for
Boldrewood Innovation Campus
University of Southampton Malaysia
engineering studies and research. Facilities include laboratories for studying unmanned aerial vehicles (UAVs), fluid dynamics and high-performance sports, a driving simulator, flight simulators, design studios, a 138m towing tank and our £48m National Infrastructure Laboratory (NIL). The NIL houses
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Sir James Matthews Building
Winchester School of Art (WSA)
THE UNIVERSITY AND ITS REGION
The University’s core purpose and vision is to inspire excellence to achieve the remarkable and build an inclusive world, and our partners in the city play a vital role in helping us in this. The University’s core purpose and vision is to inspire excellence to achieve the remarkable and build an inclusive world, and our partners in the city play a vital role in helping us in this.
Our foundations and heritage make the University a gateway to the world and our Strategy emphasis- es our commitment to ‘place’ and being a civic uni- versity. We are deeply committed to Southampton as a city of culture and across the region will further develop our civic role of making a positive impact. Being a civic university allows us to rethink how we contribute to our region, so that civic engagement can become hardwired into institutional culture. Articulation of the benefit the University brings to the region through the productive relationships we have with local and regional government, will help mobilise a community of supporters to benefit all communities. Over 50 per cent of our UK-based alumni (over 80,000 people) live within 50 miles of the University alongside ‘friends’ who support us philanthropically and through collaboration. Underpinned by the four pillars of the Civic Charter – Place, People, Partnerships and Impact – we will work together with our friends and civic partner- ships to improve the lives and environment of people across diverse communities in a just and responsible way. The University will become a truly integrated part of its local communities. Southampton Southampton is a fantastic place in which to live, work and socialise. Regardless of what life stage you are at, you will find a dynamic and vibrant city that caters for all. With an enviable location on the coast, yet just over an hour from London, the region combines incredible natural beauty with a
Winchester On the edge of the South Downs National Park, England’s ancient capital, Winchester, is steeped in history and is complemented by a lively atmosphere and a wide variety of pubs and restaurants, museums, theatres and galleries. With direct rail links to London, our Winchester School of Art campus is one of the UK’s leading art and design institutions. The city centre is currently thriving thanks to over £600m of regeneration plans and projects, includ- ing the historic Bargate Quarter, with new hotels, homes and transport links. This is a city of growth and transformation, and it is an exciting time to be here. There is something for everyone in Southampton and the surrounding areas. For outdoor enthusi- asts, water sports, sailing and ocean racing are easi- ly available, while the beautiful New Forest National Park is just 30 minutes away. With many excellent local schools and nurseries, families will find a fan- tastic quality of life, while there’s a thriving LGBTQ+ social scene. Multiple faiths are celebrated in the city, and the rich cultural heritage of Winchester is just on our doorstep. thriving social scene – making it a desirable place to live! As an ethnically rich city that is growing rapid- ly, Southampton is benefitting from considerable investments in the region. Winchester On the edge of the South Downs National Park, England’s ancient capital, Winchester, is steeped in history and is complemented by a lively atmos- phere and a wide variety of pubs and restaurants, museums, theatres and galleries. With direct rail links to London, our Winchester School of Art campus is one of the UK’s leading art and design institutions.
BOLDREWOOD INNOVATION CAMPUS
NATIONAL OCEANOGRAPHY CENTRE SOUTHAMPTON (NOCS)
Southampton Southampton is a fantastic place in which to live, work and socialise. Regardless of what life stage you are at, you will find a dynamic and vibrant city that caters for all. With an enviable location on the coast, yet just over an hour from London, the region combines incredible natural beauty with a thriving social scene – making it a desirable place to live! As an ethnically rich city that is growing rapidly, Southampton is benefitting from considerable investments in the region. The city centre is currently thriving thanks to over £600m of regeneration plans and projects, including the historic Bargate Quarter, with new hotels, homes and transport links. This is a city of growth and transformation, and it is an exciting time to be here. There is something for everyone in Southampton and the surrounding areas. For outdoor enthusiasts, water sports, sailing and ocean racing are easily available, while the beautiful New Forest National Park is just 30 minutes away. With many excellent local schools and nurseries, families will find a fantastic quality of life, while there’s a thriving LGBTQ+ social scene. Multiple faiths are celebrated in the city, and the rich cultural heritage of Winchester is just on our doorstep.
Our foundations and heritage make the University a gateway to the world and our Strategy emphasises our commitment to ‘place’ and being a civic university. We are deeply committed to Southampton as a city of culture and across the region will further develop our civic role of making a positive impact. Being a civic university allows us to rethink how we contribute to our region, so that civic engagement can become hardwired into institutional culture. Articulation of the benefit the University brings to the region through the productive relationships we have with local and regional government, will help mobilise a community of supporters to benefit all communities. Over 50 per cent of our UK-based alumni (over 80,000 people) live within 50 miles of the University alongside ‘friends’ who support us philanthropically and through collaboration. Underpinned by the four pillars of the Civic Charter – Place, People, Partnerships and Impact – we will work together with our friends and civic partnerships to improve the lives and environment of people across diverse communities in a just and responsible way. The University will become a truly integrated part of its local communities.
WINCHESTER SCHOOL OF ART
AVENUE CAMPUS
UNIVERSITY HOSPITAL SOUTHAMPTON NHS FOUNDATION TRUST (UHS)
HIGHFIELD CAMPUS
SIR JAMES MATTHEWS BUILDING
3rd best place to live and work in the UK*
View our virtual tours View our virtual tours
Watch our video
Watch our video
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*Good Growth for Cities Index, January 2021, DEMOS-PwC
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HOW TO APPLY
The University is being supported on this recruitment campaign by the search consultancy The Management Recruitment Group (MRG). To arrange a confidential briefing conversation please contact our advisors: Charley McCarthy charley.mccarthy@mrgglobal.com Nicholas Coppard nicholas.coppard@mrgglobal.com Applications should consist of a comprehensive CV (of no more than 4 pages) and a covering letter (of no more than 2 pages). Please send your application to both Charley and Nick.
Close date for applications:
Sunday 19th May 2024
Initial MRG Interviews:
W/C 27th May and W/C 3rd June 2024
Shortlist meeting:
11th June 2024
Virtual 1-1 with Kevin Argent:
13th, 14th or 17th June 2024
Final Interview:
Wednesday 19th June 2024
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