6.0 Presentation
6.1 Segregation
6.1.1 Postal Services
Postal services should be segregated by format for presentation:
Product
Tracked Lite
Service
InSight
Formats
Large Letters
Packets
6.1.2 Courier Services
Courier services should be segregated by Product for presentation:
Product
Tracked
Premium Tracked
Tracked 48
Next Day
Tracked 72
By12
Service
B2B 48
By12 Saturday
Sunday
6.2 Tray Cards
6.2.1 Postal Services
Items dispatched using our InSight service should be presented with a Whistl InSight traycard 14 . This traycard is
used to book in your consignments and trigger scanning activity. Failure to provide the correct traycard may
result in the loss of tracking visibility.
A traycard must be affixed to each container of InSight traffic; separate traycards are supplied for Large Letters
and Packets.
6.2.2 Courier Services
In some instances, Whistl may request that items despatched using Tracked and Tracked Premium services be
presented with a corresponding Tracked container card (see Appendix C – Example Tracked Container Card )
or Tracked Premium container card (see Appendix D – Example Premium Tracked Container Card ).
14 For an example traycard, please refer to Appendix B – Example Tray Card
16
Whistl Tracked Services Customer Guide
v1.4.3
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