Whistl Tracked Services Customer Guide

6.0 Presentation

6.1 Segregation

6.1.1 Postal Services

Postal services should be segregated by format for presentation:

Product

Tracked Lite

Service

InSight

Formats

Large Letters

Packets

6.1.2 Courier Services

Courier services should be segregated by Product for presentation:

Product

Tracked

Premium Tracked

Tracked 48

Next Day

Tracked 72

By12

Service

B2B 48

By12 Saturday

Sunday

6.2 Tray Cards

6.2.1 Postal Services

Items dispatched using our InSight service should be presented with a Whistl InSight traycard 14 . This traycard is

used to book in your consignments and trigger scanning activity. Failure to provide the correct traycard may

result in the loss of tracking visibility.

A traycard must be affixed to each container of InSight traffic; separate traycards are supplied for Large Letters

and Packets.

6.2.2 Courier Services

In some instances, Whistl may request that items despatched using Tracked and Tracked Premium services be

presented with a corresponding Tracked container card (see Appendix C – Example Tracked Container Card )

or Tracked Premium container card (see Appendix D – Example Premium Tracked Container Card ).

14 For an example traycard, please refer to Appendix B – Example Tray Card

16

Whistl Tracked Services Customer Guide

v1.4.3

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