In an industry driven by cost and efficiency, FGD Glass thrives by focusing on something more personal: relationships. "Show up," Rose says, when asked how the company has managed to maintain long-standing partnerships. "Every time, show up, be present, and attend to their needs. That’s what builds loyalty." This simple philosophy has turned FGD into a trusted partner for many high-profile clients, including Fortune 500 companies and well-known architectural firms. Scott Hoover echoes this sentiment, adding that the company’s size allows it to maintain a personal touch that larger competitors often lack. "We’re under 50 employees, so when clients call, they’re talking to someone they know. There’s no turnover, no passing the buck. We build relationships with our clients, and they call us directly for their next project because they trust us," Hoover explains. FGD’s clients often stay with the company even as they move to new roles or firms. "People who’ve worked with us move companies, and they keep bringing us with them," Rose says. "It’s not just business— it’s personal. They know we’ll be there for them, no matter what." Relationships Built to Last: The Power of Showing Up Solving Complex Problems: Innovation Meets Flexibility
One of the reasons FGD Glass is a go-to solutions provider is its ability to think creatively and solve complex design challenges. "We often get calls from architects or designers who don’t know if what they want can even be done," Hoover says. "That’s where we excel. We figure out how to make it happen." This problem-solving ability has led to some of FGD’s most interesting projects, including creating etched metal signs for the US- Canadian border crossing and working on decorative glass for the College Football Hall of Fame. "We’ve done everything from laminated glass to metal etching for some of the most iconic spaces," Rose shares.
54
Made with FlippingBook - Online Brochure Maker