IF YOU OBSERVE...
THEN FOCUS ON...
AND CONSULT...
...a lack of psychological safety The team does not dare to share ideas or ask questions.
Confidence + Consideration
Chapter 2
Tool 2: Quick navigation guide – Which C for which challenge? When facing a leadership challenge, use this table to quickly identify the key capability or capabilities to develop, along with the corresponding sections of the playbook.
Fear of failure paralyses risk-taking.
Courage + Confidence
Chapters 4 & 2
...top-down or siloed decision-making Decisions feel unilateral, with little team consultation
Consideration + Collaboration
Chapter 2
Departments or team members work in silos.
Collaboration
Chapter 2
...a lack of consistency and confidence The leader’s behaviour is unpredictable, creating anxiety
Consistency
Chapter 2
The team does not trust the leader’s word or decisions.
Credibility + Consistency
Chapters 3 & 2
...stagnation and a lack of innovation The team is stuck in old ways of working.
Creativity + Collaboration
Chapters 4 & 2
New ideas are quickly dismissed or not explored.
Creativity + Consideration
Chapters 4 & 2
...complex or cross-functional challenges An ethical dilemma or conflict between stakeholders.
Credibility + Consideration
Chapters 3 & 2
General resistance to a change initiative.
Confidence + Credibility
Chapters 2 & 3
You are unsure where to begin your 7C journey
(Starting point)
Tool 1 & Chapters 1,2
43 THE 7C LEADERSHIP COMPASS FOR MORAL AMBITION 2025 JONATHAN NORMAND. CREATIVE COMMONS LICENSE
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