Winner HIGH
2024 CHART Training
Digital Orientation: Live Scavenger Hunt Submitted by: Audrey Benet, Director of Training, Cuba Libre Restaurant & Rum Bar
Scavenger Hunt bridges gaps for new hires
Objective
In the world of blended learning and online orientations, we found that new hires were not getting the warm and fuzzy feeling of being properly introduced. Plus - managers were just telling them where to find things instead of a warm welcoming tour.
How it Works
While we put out flashy recruiting promotions, new hires’ day-one experience does not match up. We took the lengthy orientation manual, and broke it down into two- to four-minute videos. This helped, but we needed to find a way to personalize the experience. This is where the live Scavenger Hunt comes into play. Leaders give the new hire a printed map, which only takes 20 minutes or so to complete. We cover topics of importance to them: where is the bathroom, where can I store my belongings, etc. We utilize our Learning Management System (LMS) so they can upload their results for completion. This approach marries the digital and live new-hire experience.
Results
Our Scavenger Hunt has bridged gaps. In a truly bilingual company, Managers and Chefs thought the Spanish speakers would not participate as there is a perception that language barrier means lack of interest. However, they are the ones most excited to to fill out their Scavenger Hunts! This has really helped us bridge our front- and back-of-house team members. Additionally, it fosters connections and conversations and makes the new hire feel less like a burden and more like an integral part of the team.
https://www.youtube.com/watch?v=qtQrjPQDfqk
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