MEMBER matters MAKING THE MOST OF YOUR COAST TO COAST MEMBERSHIP The Early (Snow)bird Gets the Campsite As a reminder, we’re approaching the season when snowbirds travel south to the warmer climates of Florida, Texas, and the desert Southwest. With this annual migration comes a significant increase in demand for campsites allocated to Coast to Coast by our affiliated resorts and Good Neighbor Parks. If you’re heading south for the winter, be sure to make your reservations through our Tripsetter reservation system as early as possible. Our Sunbelt affiliates book up quickly this time of year, and thus the earlier you can make your reservation, the better your chance of getting your preferred locations and dates. You can make your Tripsetter reservations through our website, www.CoastResorts.com, or call the Coast Member Service Center at 800-368-5721. We do not charge any extra fee for booking reservations through our call center. This year has been somewhat of a record for Coast to Coast in terms of emergency closures among our affiliates. We have had affiliates who closed this spring because of flooding, and some that closed in the summer because of wildfires. We even had one close due to tornado damage. When we are alerted by a resort or Good Neighbor Park that they are on emergency closure, we immediately note the emergency closure in our Tripsetter reservation system and alert our Coast Member Service agents. Next we check all future reservations on file that are likely to be affected by the emergency closure. Then we personally call every member with an impacted reservation and work with them to make alternate reservations within our system. This is just another service we provide to ensure that you can travel the Coast system with peace of mind. While member feedback on our new website (unveiled in the Coast Magazine Summer issue) has been universally positive, one comment we had from several members was that some of the benefits were more difficult to access on our new website than on the previous website. We took your comments to heart, and have already made changes to address your concerns. Coast Classic members now have quick links on their home page to “Coast Travel Services” Emergency Closures — We’ve Got You Covered Coast Website Update — You Spoke, We Listened
and “Coast Trip Plus-Discounts & Coupons” in the form of two of the four main feature boxes at the bottom of their home page. Coast Deluxe & Premier members have the same two feature boxes plus a third one for “Condo Vacation Getaways” through Hopaway Holiday. Let us know what you think of these changes, and also let us know any other changes you’d like to see. We do listen!
“Like” our New and Improved Coast Resorts Facebook Page We’re excited to announce that we launched a new and improved Coast Resorts Facebook page in July. This new Facebook page is another great way for us to create a community where you can interact online, whether you’re in the United States or Canada, while on your adventures or at home. As a follower or fan of the page, you can share your experiences and ideas with others. We invite all of our members to share your posts, comments, or post content regarding your Coast resort experiences on our page. It also provides Coast members the opportunity to communicate with us and stay connected to the latest news and updates from Coast to Coast Resorts. Some of the new features include the latest news on Coast resorts, member benefits information, featured Coast Resorts, entertaining RV camping stories, interesting vacation articles, fun travel facts, and more. Visit our page today to find out more and to become a fan. Be sure to “Like” our page at Facebook.com/CoastResorts to stay connected while you travel.
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