6.0 Sortation & presentation
6.1 Minimum Bag Fills 6.1.1 Minimum Bag Fill Each bag shall only contain all Letters, Large Letters or all Packets and shall: In the case of Letters, contain at least: • 25 Letters each weighing no more than 100g; and In the case of Large Letters, contain at least: • 5 Large Letters each weighing no more than 100g; or • 5 Large Letters each weighing more than 100 up to 250g or • 5 Large Letters each weighing more than 250 up to 750g and In the case of Packets, contain at least: • 5 Packets each weighing no more than 1000g; or • 5 Packets each weighing more than 1000g up to 2kg 6.1.2 Minimum Tray Fill Each tray shall only contain either all Letters or larger letters and shall: In the case of letters, contain at least: • 25 Letters each weighing no more than 100g and; In the case of Large Letters, contain at least: • 5 Large Letters each weighing no more than 10g; or • 5 Large Letters each weighing more than 100g up to 250g; and • 5 Large letters each weighing mire than 250g up to 50g. *Please contact your Whistl Account Manager for more details on tray requirements. 6.2 Undersized Bags/Trays An undersized bag is a bag which does not contain at least 25 Letters or 5 Large Letters or 5 Packets for each weight step (as defined in 6.1).
In the event that the Customer does not have at least 25 Letters (bags/trays) or 5 Large Letters (bags/ trays) or 5 Packets (bags only) for each weight break for a default (residue) sortation selection, then all items will be defaulted to the Whistl AllSort service (i.e. 3 day service for UK bound items) and will be charged at the AllSort rate. The AllSort rate card is available from your Whistl Account Manager. If the customer elects the alternative option, only one undersized bag/tray per sortation selection per mailing, per day will be charged at the default access charge. Any additional undersized bag/tray will be charged at the applicable Royal Mail default rate, from time to time. Any additional undersized bag/tray will be charged at MS 1400 direct for letters; MS1 1400 residue for Large Letters/Packets’ 6.3 Sortation Each mailing item within a posting must be sorted according to one of the following services: Premier 1400 or Premier 70 in accordance with this Customer Guide and theWhistl DSA Sort Database (see Appendix C). The Customer will be provided with a current version of the Whistl DSA Sort database (this is similar to Royal Mails Mailsort database). Whistl will endeavour to ensure that information regarding software updates are emailed to all customers, or its customers’ agents. It is therefore the individual responsibility of each customer or agent to ensure Whistl is provided with up to date contact details for sending such updates. Premier 1400 Mailing items are sorted to the level of postcode districts – these are called the selections. The Whistl DSA Sort Database contains around 1525 of these selections. Where a Premier 1400 posting is produced and there are insufficient mailing items to meet the minimum container fill requirements, the customer should consider bringing the mail together at a Premier 70 level in order to achieve minimum container fill or use software to dynamically fill each container.
An undersized tray is a tray that does not contain at least 25 Letters or 5 Large letters.
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