6.7.2 Non-compliant Business Mail Large Letter Anything which is not general business correspondence should be presented as Standard / eCommerce Large Letters. The Business Mail Large Letter service specifically excludes certain mailing items with goods fulfilment content as well as certain packaging commonly associated with goods fulfilment. Therefore customers cannot send items which comprise of or contain anything which has an intrinsic or resale value (whether or not it has been paid for by the addressee or other recipient), such as: • goods and articles sent in fulfilment of an order or request made to the sender, seller or supplier; • gifts and unsolicited goods; • collectibles; and • spares and replacement parts
Also customers cannot send items that are packaged in padded envelopes; cardboard; and any other stiff or inflexible packaging that cannot easily be manually folded.
6.7.3 Presentation requirements For Business Mail Large Letter, the following presentational requirements also apply:
• each Container you use to hand over Business Mail Large Letter Mailing Items to us must contain only Business Mail Large Letters • each Container containing exclusively Business Mail Large Letters that is presented by you must be labelled using correct Business Mail indicator to clearly mark that the contents are Business Mail Large Letter. Please see Section 7 for more information on labelling requirements.
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