9.0 Documentation/ notification
9.1 .tnt file (Posting Dockets) Whistl will utilize the information provided in the .tnt file to extract all the necessary data for invoicing purposes. The information supplied within the .tnt file is used to calculate the access charges which will be invoiced to the Customer and it must accurately record the total mailing or National Posting. A .tnt file is the Customer’s declaration of the details of the posting to be handed over to Whistl. A .tnt file per mailing must be submitted electronically to Whistl Customer Service no later than 08:00am on the day of handover to Whistl. During exceptional circumstances and with the prior agreement of Whistl Customer Service, alternative arrangements for submission of .tnt file information to Whistl Customer Service may be made. The .tnt file will allow Whistl to verify that mailing items have been presented in accordance with the Customer’s obligations under the agreement and that the details reflect the mailing. The .tnt file must accurately represent the contents of each bag and will contain the following information: 1. A unique bag identification number – that corresponds to the same number on the bag label. 2. A unique Customer identification number – that corresponds to the same number on the bag label. 3 Selection codes – The Selection codes within the Whistl DSA Sort Database for the relevant selection. 4 Postcode Area – The first alpha character/s of the Postcode – i.e. G for Glasgow Postcodes and PO for Portsmouth Postcodes.
5 Number of Mailing items in bag. 6 Total weight of Mailing items – Excluding the weight of the bag, label and bag tie. 7 Average Mailing item weight. 8 Format of the Mailing items – Letters, Large Letters or Packets. 9 Whether machineable or manual – where not known the default is manual. 10 Sortation level – i.e. Primary or Default. 11 PO Number – 40 character alphanumeric field, to record a purchase order number for a specific mailing. 9.2 Collection Receipt Whistl will provide a collection receipt based on the information received from the .tnt file. Four copies of the Collection receipt will be signed, timed and dated by the Whistl collection driver and an employee of the Customer after the Whistl vehicle is loaded. Three copies will be retained by the Whistl employee and one copy by the Customer as a receipt of collection. The handover of mailing items and the signing of the Collection receipt does not constitute acceptance of the mailing items by Whistl. Acceptance of a mailing by Whistl only occurs after Whistl verification and Royal Mail’s Revenue protection checks have taken place and all, if any, issues have been resolved. A mailing will be deemed to have been accepted by Whistl and subsequently the Royal Mail within one working day from handover by the Customer unless the any issues have been raised about the mailing.
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