7.4 Windows (paper envelopes) Although only one window is allowed on a large letter customers do have the option of using this window for either the delivery address or for advertising information. Please ensure that the window is not an open space i.e. there must be a transparent film covering the aperture and that it is square or rectangular (circular windows are not permitted). If the window is used for the delivery address, the customer must ensure all clear zones are being adhered to. Options are available when it comes to designing or purchasing window envelopes, as there is no specific requirements for the strength of the window but customers do need to ensure that at the point of handover to Royal Mail: • The window film is not flimsy i.e. must be sufficient strength and quality that it is not visibly creased or crumpled • That it is flat and securely and evenly sealed to the inside of the envelope, this includes the requirement that the corners of the aperture are curved rather than straight as this will help prevent damage occurring when the items are going through the final machine sortation stage • That is does not take up more than 25% of the surface area on the side where it is found • The window area where it is used for an address must fall within the specified delivery address block area Haze The haze value must be < 75% 8.0 Addressing Requirements 8.1 Address Please refer to Appendix A of this user guide for the structure and format of each address 8.2 Address Layout The county, although not required, may be included as the penultimate line of the address • The phrases ‘England’,’ Great Britain’ or ‘United Kingdom’ must not be used for addresses to and within England, Wales, Scotland or the outlying islands. This information is not included in PAF • Each line of the delivery address block must be left justified, including the mailer defined information if included • The post town should have the first character(s) in capitals for example: Coventry, Milton Keynes, Ross On Wye, on a single line • The postcode must always appear in capital letters on the last line of the address and there must be one or two character spaces between the two parts of the postcode Gloss (window and poly film) The gloss value must be < 150
delivery address block and the access indicia are located) it must be sealed to within 35mm from the fold of the envelope and 25mm from the envelope side, see below: 7.2 Polymer Polymer envelopes must be sealed along all the edges and have the opening flap on the back. The opening flap has to be sealed to within a minimum of 25mm from the fold of the envelope flap and 25mm from the sides of the envelope, see below:
7.3 Polywrapped For those items which are poly wrapped they must be securely sealed on the front, back and side edges. The requirements for any seal which runs along the length, or width of the item are as follows: • This seal must be sealed at each end along the full length of the seal • The free edge of the seal must be less than 30mm deep • The preferred location for the seal is the back of the large letter • Due to the requirements for the seal when placed on the front, it cannot be across the width of the mail piece but if on the reverse it can If you have chosen not to have the seal on the reverse and have placed it on the front then please ensure you also meet the following requirements • The seal must not be over the delivery address block • The seal must be towards the bottom of the large letter and be no more than 90mm from the bottom edge, see below:
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