Premier Customer Guide

content of the address line is not wrapped onto a second line i.e. Team Valley Trading Estate must be printed on the same line and not spread over two. Customers are asked to use one of the recommended fonts and sizes and ensure that each line of the address has characters which are the same font and point size and that the spacing between the words is less than 5mm. 8.4 Polymer and Polywrap envelopes The address may be printed on the polymer or may show through the polymer as an insert. Any overprinted text must adhere to the film and must not break up or wear during processing. 9 Font Types It is important to get the fonts right, in the first instance please ensure that you do not use italic or bold fonts and the size of the font must be the same size or larger than that used in any Return Address information. 9.1 Print Quality • Preferred colour is black. If this cannot be achieved then adequate print contrast must be achieved at all times • Mandatory for black to be used when printed directly onto the polywrap or polymer envelopes, when the address is printed on an insert in a polywrapped item or when the address is printed on the polywrap outer • Negetive contrast is not allowed • The characters must not be blurred, smudged, deformed or incomplete • No splashing or ink spatter around characters A list of recommended fonts can be found in Appendix G of this user guide.

• Excessively skewed addresses cannot be read. The delivery address block must not skew more than 5 degrees plus or minus from the horizontal • Blank lines within the delivery address block are not permitted and customers must note that if the line spacing between the MDI and the delivery address is not the same then the MDI may encroach into the required clear zones 8.3 Delivery Address Block Structure and Layout The delivery address block is defined as an imaginary rectangular box which surrounds the address, as illustrated below and touches the extremities of the text on each side. An address may consist of up to two elements, all of which are classed as the ‘Delivery Address Block’: 1 Mailer Defined Information (MDI) – reference information which may be printed as part of the delivery address block 2 The Delivery Address must be included and comprise of the following: – Addressee details – Geographical address and postcode There must only be one Delivery Address Block on the large letter and it must be on the same side as the indicia. In addition, to ensure there are no issues when identifying the elements of the address any separation between the elements of the MDI must not exceed one space and the line spacing must be consistant with the delivery address. For the MDI a different font which is of a different size to the other text of the Delivery Address may be used. The MDI must be in a typeface and may comprise of letters, numerals, punctuation marks, ideograms and symbols, barcodes are not acceptable. When the delivery address clock is on an insert, the MDI may tap out to the right and to the top of the window as long as it falls back in, the small piece will fail specification if it falls out/falls in partially when the delivery address block clear zones are checked. No other part of the Delivery Address block may tap out of the window on a paper envelope or the ‘clear’ window area on a polymer envelope or polywrapped item.

The following should be avoided: • Characters with incorrect proportions

• Quality of characters – which are poorly printed or defined, either because they have been printed by low quality printers or low resolution dot matrix printers, or because the printer needs maintenance

When printing the delivery address the maximum characters per line is 64 and please ensure that the

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