3.2 Inserts
An insert is defined as anything that is inserted or enclosed into the mail piece. Items such as pens, key gifts etc that are inserted into mail pieces must not alter the properties of the mail piece such that the mail piece falls outside the CBC automation requirements. Typically the significant factors affected are stiffness, thickness and insert movement. For any insert other than paper contents, you must make sure that they are fixed in position so they do not move around during processing. You can use glue or self-adhesive tabs to fix any inserts.
No metallic items should be contained within the mail piece with the following exceptions:
• Staples maximum size 24mm by 6mm • Paper clips maximum size of 23mm length
3.3 Lateral Movement The maximum amount of lateral movement of the largest insert within the envelope must not exceed 20mm.
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