4) Data files will be returned to the customer (this will include: .tnt file, Production Line Listing, Computer Planning Report and .SEC file). The sorted data files will be returned via email orvia secure FTP transfer, depending on the size of the file (see below for FTP server login):
2) Customer to provide data file in CSV format only, if data is supplied in a different format, there may be a charge for conversion 3) Customer to email data file and pro-forma to Whistl to the following email: bureau.requests@whistl.co.uk or alternatively data files can be uploaded via a secure FTP site
Host Name: 193.132.127.221 Username: bureau service Password: B8a3A0.9423425
The following service levels will apply:
Where there is an urgent requirement, please speak directly with your Whistl Account Manager to confirm an alternative timescale – this may be chargeable and will be advised at the time of ordering. NB: Pricing information for this service is available via your Whistl Account Manager.
Data Only – 24 hrs from the date of submission (excludes weekends and Bank holidays)
Labels Only – 48 hrs from the date of submission, if submitted before noon (excludes weekends and Bank holidays) Data and Labels – 72 hours from the date of submission, if submitted before noon (excludes weekends and Bank holidays)
86
Made with FlippingBook - Online catalogs