Premier Customer Guide

Appendix Q Using Mailmark

1. Services and Formats available with the Mailmark Option The Mailmark Option can be used with the following sortation, formats and service options provided that the mailing Items meet the machine-readable requirements set out in this appendix:

Our sorting machines use PAF® as one source of data to successfully sort and sequence your Mailing Items without manual or other intervention. If poor Mailing Item design or poor address and Postcode accuracy mean that your Mailing Items require manual handling or other intervention then a Surcharge will be payable or appropriate pricing adjustments will be made to the affected Mailing Items. If address and postcode accuracy drops below 90% (or 95% for Responsible Advertising Mail Intermediate level) when compared to PAF® you may see an invoice adjustment to cover the costs of us conveying poorly addressed Mailing Items. 4.0 Addressing Standards 4.1 Address Content A Delivery Address must be present on every Mailing Item (on the same side as the Indicium) and must contain at least: • one premise element (e.g. house number, house or building name, organisation) (e.g. 34, Bell House, Royal Mail); • one thoroughfare element (e.g. The Mews, Western Road); and • one locality information element (e.g. dependent locality, post town) (e.g. Hedge End, OXFORD). Where there is both a locality and a post town in the corresponding PAF® record it is recommended that both are included; and 3. the Postcode If there is no thoroughfare element contained in the PAF® this need not be included. The Delivery Address may optionally contain an additional single line immediately above the addressee name to contain your Mailer Defined Information (MDI) – for example, a reference number, or SSC. mailer defined information* 1. the addressee name; 2. the geographic address which consists of:

Sortation level:

Access 70

Format:

Letter; Large Letter.

Additional options: Advertising Mail; greenpost Mail Entry;

greenpost Mail Intermediate; Business Mail Large Letter. 2. Accreditation (Quality Assurance Process) The Mailmark Option offers the benefit of being able to assess the performance of your Mailing Items. There is therefore no need for an upfront accreditation check of your Mailing Item design or address, Postcode and Delivery Point Suffix (DPS) accuracy. You need to be able to be able to create and apply Mailmark barcodes and you must be able to upload eManifests into eMHS. 3. Address Quality The performance of your mailing consignment is optimised when each Mailing Item is: • well designed; • every Mailmark Mailing Item has a full and accurate address and Postcode; • the address and Postcode on the Mailing Item is consistent with the Postcode and the DPS contained within the Mailmark barcode on the Mailing Item and the corresponding item record in the eManifest; and • the address, Postcode and DPS elements correctly match the record held in PAF®.

92

Made with FlippingBook - Online catalogs