1.0 Overview
1.1 FirstSort service summary Day 0-1 • Regional next day mail collected from customers • Mail delivered to Whistl sortation centre • Mail machine sorted – split between regional vs. national according SSC Regional mail - Trays of sorted regional mail delivered to Royal Mail IMC - RM local sortation National mail - National mail sorted on a 2-3 day pass - Bags of national mail delivered to the Whistl radial hubs - Bags of national mail handed over to RM IMC Day 1 • Regional mail delivered by the Royal Mail Day 1-2 • National Mail delivered to the RM IMC Day 2-3 • National Mail delivered by the Royal Mail
FirstSort offers customers a competitive and flexible next-day service by sorting machine-readable letters automatically. This next day service will be delivered on the 1st working day (Mon-Sat) after the day of collection for selected regions. Mail items destined for other areas will be delivered within 2-3 working days.
Summary of Premium regional services
Format weight bands
Service
Large (Letter C4)
Letters (DL/C5)
Packets
0-100g 101-250g 251-500g 501-750g
FirstSort
Y
N
N
Y
N
N
N
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