SBE Internship Expo Program Summer 2021

MATTHEW KITTLESON ’22

MAJOR Business Administration HOMETOWN Westfield, Wis. ORGANIZATION K/M Sales and Service Hancock, Wis. TITLE Inside Sales/ Over the Counter Sales

What I did: • Sold parts and accessories • Answered and made phone calls

• Ordered parts • Received parts • Customer service

• Computer work with a business operating system (DX1) • Reorganized a store front for better sales opportunities What I liked:

What I really enjoyed doing during this internship was two things, the first being the reorganization of the store front. This allowed me to put valuable input into areas where I thought could use some work. The second thing that I enjoyed doing was talking to customers on the phone. I liked this because it let me really gain a lot of experience with customers which really allowed me to better understand how to talk and work with customers in a business setting. Future Dream Job: My dream job is actually right where my internship was because it’s my family’s business. I have been saying since at least kindergarten that I have wanted to work there, and I get to work with my dad every day ... I just can’t beat that!

SCHOOL OF BUSINESS AND ECONOMICS

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