Outcomes Report (2016-17)

OCS Outcomes Report 2016-2017

We have several initiatives that increase appreciation, recognition and connection. These include: • Regular potlucks and events celebrating the diversity of cultural backgrounds. • Children’s Christmas Party. • Staff and Team Christmas Parties. • Staff Barbecues. • Team Days. Staff Development The Staff Development Committee is a group of individuals who are representative of our programs and services. The committee meets monthly to plan, coordinate and evaluate the delivery of mandatory training specific to all personnel, such as:

• Agency Orientation. • Emergency First Aid. • Non-Violent Crisis Intervention. • Respectful Workplace.

Training Topic

Number of offerings

# of Participants

• Emergency First Aid/CPR Level C (w/AED)

6 Full Days

81 attended

• Occupational First Aid Level 1 (for First Aid attendants)

1 Full Day

10 staff trained (externally) 82 staff attended

4 Workshops

Agency Orientation

9 Workshops 7 Workshops

112 staff certified for one year 90 staff certified for two years

Non-Violent Crisis Intervention

Respectful Workplace

3 Workshops

88 staff attended

Supervisory/Leadership Development • Supporting Refugees: Settlement Services and Beyond. • How to Become a Learning Organization. • CSSEA Conference.

Relias Training. • 36 curriculums have been developed and are currently being used. These consist of agency annual training requirements, program-specific training requirements and position-specific training requirements. This is an increase of 5 new curriculums this fiscal year. • 80 training modules are currently being used and consist of annual review material, one- time training requirements and ongoing training events such as First Aid. • 144 courses were completed this fiscal year by 358 staff.

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