OCS Outcomes Report 2016-2017
• Workshops now include a personal development component. This enhancement will offer clients the opportunity to learn and practice the life skills needed to retain employment as well as simply obtaining it. • Service to clients has also been enhanced by providing assistance to clients in completing their training applications within the career planning workshop. This enhancement will allow for more completed packages in a more efficient manner and hence more training packages approved and hence better employment results once the participants complete their training and secure employment. • Increased marketing efforts to EI eligible clients and new immigrants who want to secure employment has resulted in better employed stats and more opportunities to provide longer term services to clients such as training and wage subsidies. • Self Serve Resource Room was reconfigured to allow for more presence of staff and practicum students. • Leases were finalized for WESC to move to London Station. Renovations at the new site were commenced and WESC will be operational at the new site on June 1, 2017. • Skills Link funding was received for 6 months. The program was up and running within 2 weeks. Two cohorts for Skills Link served 28 youth, achieving over 70% of workplace placements. The program was very successful and the funder was impressed with the services delivered and outcomes achieved. Staff involved in the project did an amazing job and they were commended for their extraordinary work. • The NESP IS program will operate out of the space that was reserved for Skills Link. • The Specialized Services Workgroup received an award for Options as the Community Partner of the Year from the Canadian Council on Rehabilitation and Work. • The Ministry acknowledged that all of the service interventions either met or exceeded the levels achieved in the previous year and were satisfied with the levels provided. • A WESC client was the recipient of the Family Services Spensor Creo Award. • WESC staff actively participated in Biz Hub Activities for client engagement and are also active participants in the Staff Engagement Sub Hub. The Biz Hub is an initiative taken up by the BC Centre for Employment Excellence.
“Went beyond expectations to make sure I was satisfied before leaving.”
“Staff was very courteous and was trying everything to ensure she was helping me and yet she was honest, constructive as she advised me on way forward.”
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