Boston Brick & Stone - July 2018

How to Promote Your Greatest Assets Give Employees Opportunities for Growth

It’s no secret that employees want to work where they feel valued and nurtured. You also know that turnover is costly — Glassdoor estimates that businesses spend as much as 21 percent of an employee’s pay to find their replacement. So how do you get good employees to stay? Glassdoor’s study points out the importance of employee development. According to Andrew Chamberlain, chief economist at Glassdoor, “Even after controlling for pay, industry, job title, and many other factors, we find that workers who stay longer in the same job without a title change are significantly more likely to leave for another company for the next step in their career.” Glassdoor’s findings corroborate the experiences of many business leaders. Chief Revenue Officer and longtime business leader Christian Valiulis emphasizes that employee development is essential to any company’s growth. Here are a few methods he’s identified to promote it within his company. Meet at least every month, without fail. Meetings are an opportunity for you to share where you’re at as a company, where you’re headed, and where your employees fit into that plan. Consider how your employees can be involved in such meetings. For example, at each monthly meeting, Valiulis has a different team member give part of the presentation.

“My wife and I just wanted to drop you a note to say how happy we were with your work in replacing our chimney. From first contact online, to the estimate meeting, to the final cleanup, your employees were nothing but professional and top-quality. When questions arose, they were answered. When problems arose, they were fixed quickly, courteously, and without conflict. And more than anything, you were able to complete the job ahead of schedule. Wow. One of the city inspectors even asked about your company because he thought the work looked outstanding. Needless to say, we are very pleased. It's rare to find a company in the construction arena with so much professionalism. Feel free to use us as a reference at any time.” –B.L.S. This builds their investment in the meeting, gives recognition to that employee, develops skills, and gives that employee an opportunity to try out a new role. Express yourself. You know how much your employees mean to you, but do they ? It might be as simple as saying, “You are doing a great job.” When your employee tells you about their goal of writing a book, find ways to support it, even if it’s just checking in now and then to see how many pages they’ve written. If your employees feel that you’re interested not only in their professional development but also their personal development, they’ll feel more satisfied in their work. You’ll improve morale and retention. Give clear opportunities for internal development. If your employees feel like they can’t achieve their career goals at your company, they’ll begin to look elsewhere to reach them. In addition to highlighting how your company fosters employee development during the hiring process, make good on that advertisement by offering workshops, trainings, and opportunities for promotion. Valiulis suggests encouraging job shadowing between departments. It can help strengthen teamwork and show employees new opportunities within the company. The source of training doesn’t have to come from a faraway conference — look for internal opportunities where coworkers can learn from each other. Rock-Solid Reviews

CHIMNEY

•Inspection •Restoration and repair •Construction •Sweeping

FIREPLACE

•Inspection, restoration, or repair of an existing structure •Installation or reconstruction of new structures

HARDSCAPE

•Backyard patios •Outdoor kitchens and barbecues •Outdoor steps, walkways, and paths •Retaining walls •Outdoor fireplaces •Driveways

HISTORICAL RESTORATION Our previous restoration work includes the following:

•Restoration of the main lobby chimney system of the El Tovar Hotel on the Grand Canyon’s South Rim •Repair and restoration of chimneys in 56 original historic cabins on the Grand Canyon’s North Rim •Historical chimney restoration for the lodge in Bryce Canyon National Park •Faithful restoration of the chimneys on the Nottingham and Arden properties in Beverly Hills

BRICK RESTORATION AND CONSTRUCTION DRIVEWAY CONSTRUCTION

2 | 626-296-7700

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