BICSI Brief Volume 4, Issue 2 | May 2026

Volume 4, Issue 2 20 May 2026

ISSUE FEATURE Workforce Development Isn’t Just a Pipeline Problem: It’s a Standards Problem

USING 529 SAVINGS PLANS TO POWER CAREERS IN ICT Education savings aren’t just for college anymore. Read more on page 14

WOMEN IN BICSI Connecting Through Community: Advancing ICT Careers and Women’s Leadership

With BICSI Cares Read more on page 24

Read more on page 4

Feature Article: Workforce Development Isn’t Just a Pipeline Problem: It’s a Standards Problem

CONTENTS

BICSI Brief is published quarterly in February, May, August, and November by BICSI ® , Inc., and is emailed to BICSI members, credential holders, and customers. BICSI Brief welcomes and encourages contributions and suggestions from its readers. However, all material becomes the property of BICSI, Inc., which reserves the right to edit and alter such material for space or other considerations and to publish or otherwise use such material. The articles, opinions, and ideas expressed herein are the sole responsibility of the contributing authors and do not necessarily reflect the opinion of BICSI, its members, or its staff. BICSI is not liable in any way, manner, or form for the articles, opinions, and ideas, and readers are urged to exercise professional caution in undertaking any of the recommendations or suggestions made by authors. No part of this publication may be reproduced in any form or by any means, electronic or mechanical, without written permission from BICSI, Inc. ADVERTISING: Rates and information are provided upon request. Contact Courtney Best Nalls for information at +1 813.769.1842 or cnalls@bicsi.org and Brian Dailey at +1 813.769.1854 or bdailey@bicsi.org. Publication of advertising should not be deemed as endorsement by BICSI, Inc. BICSI reserves the right, in its sole and absolute discretion, to reject any advertisement at any time by any party. ©BICSI, 2026. All rights reserved. BICSI and all other registered trademarks within are property of BICSI, Inc.

2026 BICSI Board of Directors Board Chair William “Bill” Foy, RCDD, DCDC, ESS, NTS, OSP, WD Immediate Past Board President David M. Richards, RCDD, NTS, OSP, TECH, CT Board Secretary Luke Clawson, RCDD, RTPM, GROL, MBA Board Treasurer James “Jim” Walters, RCDD, DCDC, OSP, RTPM, CISSP, GICSP, PMP Board Director William “Joe” Fallon, RCDD, ESS, AVSEC PM, CISSP, PSP Board Director Daniel Hunter, RCDD Board Director Miguelangel Ochoa Briceno, RCDD, CT Board Director Richard “Shane” Ritter, RCDD, DCDC, RTPM Board Director Gilbert Romo Board Director Mark Tarrance, RCDD, RTPM Board Director Jay Thompson, RCDD Board Director Kristen Trbovich, RTPM, MBA Chief Executive Officer John H. Daniels, CNM, LFACHE, FHIMSS, CPHIMS BICSI Brief Staff Senior Graphic Designer Mark “Line” Cansino

04 Feature

Workforce Development Isn’t Just a Pipeline Problem: It’s a Standards Problem

08 Organization

Letter From the CEO: A Stronger Voice for a Changing Industry

12 Events

Upcoming ICT Forum & Webinars, BICSI Conferences, and Global Events. Using 529 Savings Plans to Power Careers in ICT | Celebrating Our RTPM Job Task Analysis Volunteers | New BICSI Credential Holders

14 Certifications

22 Education

Education Spotlight

24 Community Corner

Women in BICSI: Connecting Through Community: Advancing ICT Careers and Women’s Leadership with BICSI Cares | Leave Your Mark: Volunteer With BICSI

Copywriter/Editor Christopher Bryant Content Marketing Specialist Andrew Cavanaugh Communications Coordinator Landon Carter Advertising Sales Courtney Best Nalls: cnalls@bicsi.org Brian Dailey: bdailey@bicsi.org

2 | Contents

Contents | 3

When outcomes are inconsistent, infrastructure becomes unpredictable. That’s not a workforce pipeline problem. That’s a standards problem.

Workforce Development Isn’t Just a Pipeline Problem: It’s a Standards Problem Why the Future of ICT Infrastructure Depends on How It’s Installed

Why Workforce Development Has Missed the Mark Many workforce initiatives focus on access: • How do we attract more people? • How do we get them into the field faster? • How do we fill open roles? Those are valid questions. But they ignore a more important one:

• A bend radius pushed too far • A pathway improperly supported • A termination that “looks fine” but fails certification • Inconsistent labeling that slows troubleshooting to a crawl Individually, these seem minor. At scale, they create: • Performance degradation • Costly rework

The industry keeps talking about a workforce shortage. It’s not wrong, but it’s incomplete. Across information and communications technology (ICT), the real issue isn’t just that there aren’t enough people. It’s that there aren’t enough qualified people working from a consistent, standards- based definition of what “good” looks like in the field. And that distinction matters more than most organizations are willing to admit. Because infrastructure doesn’t fail in theory. It fails in execution.

Defining “Qualified” at Scale This is where BICSI plays a fundamentally different role in the market. BICSI doesn’t just provide training. It defines the technical framework that governs how ICT infrastructure is designed and installed: • Standards • Manuals • Credentials • Education Together, these create a shared definition of what “qualified” means that can be applied consistently across projects, teams, and geographies. And nowhere is that more critical than in installation.

• Delays in commissioning • Long-term reliability issues

In today’s environment, where systems are more connected, more interdependent, and more critical than ever, those risks don’t stay contained. They ripple across entire environments. Yet installation is still too often treated as a downstream task rather than a disciplined practice. That’s the gap.

What Does “Qualified” Actually Mean, and Who Defines It? Without a clear, consistent standard: • Training varies widely • Employers can’t reliably assess capability • Outcomes become inconsistent

The Hidden Risk in ICT Infrastructure Most cabling and infrastructure failures don’t come from bad materials or flawed designs. They come from small, compounding installation decisions:

4 | Feature

Feature | 5

They align with established, industry- recognized frameworks like those developed by BICSI to define the knowledge and skills required at each level of installation. This creates clarity: • For employers hiring and managing teams • For individuals building their careers • For projects that depend on consistent execution Without that baseline, qualification is subjective, and outcomes vary.

From Workforce to Work Quality If the industry continues to define workforce development purely in terms of headcount, it will continue to get inconsistent results. The shift that needs to happen is this: That’s how workforce development becomes a lever for reliability, not just capacity. FROM: FILLING ROLES TO: ENSURING CAPABILITY FROM: SPEED TO DEPLOYMENT TO: CONFIDENCE IN EXECUTION FROM: INDIVIDUAL SKILL VARIATION TO: STANDARDS-BASED CONSISTENCY

So How Do You Produce More Qualified Workers? Producing more qualified workers doesn’t start with recruiting. It starts with defining and enforcing a standard for what qualified means. Organizations that are getting this right are doing three things consistently:

Installation as a Discipline, Not a Task

The BICSI Installation Program is built around a simple premise: Reliable infrastructure starts with disciplined execution. Through a structured pathway of education, hands-on training, and credentialing, the program establishes: • A consistent baseline of technical knowledge • Alignment with industry standards and best practices • Measurable validation of competency This isn’t about checking a box. It’s about creating repeatable outcomes. When installation teams are trained and credentialed against a defined standard: • Performance becomes predictable • Rework is reduced • Coordination with design improves • Systems perform as intended That’s the difference between “getting it done” and getting it right.

2. Build Structured Pathways, Not One-Off Training Ad hoc training doesn’t scale. Organizations that successfully develop qualified workers invest in progressive, structured pathways that combine: • Foundational knowledge • Hands-on skill development

• Real-world application • Ongoing advancement

1. Standardize the Definition of Competency They don’t rely on internal interpretations of “experience” or “on-the-job learning.”

The BICSI Installation Program is designed to support exactly this progression, ensuring that learning builds toward measurable capability, not just course completion.

6 | Feature

Feature | 7

Why This Matters Now As ICT infrastructure evolves to support AI, data centers, intelligent buildings, and integrated systems, the tolerance for

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inconsistency is shrinking. Failures are more visible. Impacts are more significant. Costs are higher.

3. Validate Capability, Don’t Assume It One of the biggest gaps in workforce development is the assumption that training equals competence. It doesn’t. Qualification requires validation. Through credentialing and assessment, organizations can: • Confirm that individuals meet defined standards • Reduce variability across teams • Create accountability in execution This is where workforce development shifts from intention to impact. The Shift That Changes Everything Producing more qualified workers isn’t about

And the margin for error is disappearing. The organizations that succeed will be the ones that don’t leave execution to chance. They will define it, train according to it, and validate it. The Bottom Line Workforce development isn’t just about bringing more people into the industry. It’s about ensuring that every person in the field is operating against a shared, standards-based definition of quality. That’s how you move from complexity to confidence. That’s how infrastructure performs at scale. And that’s where getting installation right becomes a competitive advantage. Explore how the BICSI Installation Program is helping to define and elevate workforce capability across the ICT industry, and what it means for your team, your projects, and your outcomes.

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accelerating entry into the field. It’s about building a system where: • Expectations are clear

• Lower cost than steel EMT • Easy cutting and bending

• Increased jobsite efficiency • Reduced fatigue and injury risk

• Training is aligned • Skills are validated • Outcomes are repeatable That’s how workforce development becomes scalable, and how infrastructure performance becomes predictable.

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Feature | 9 MADE IN AMERICA

8 | Feature

A Stronger Voice for a Changing Industry Letter From BICSI’s CEO

Across our profession, change is coming from more than one direction. Technology continues to advance, but policy decisions are also shaping how infrastructure is built, modernized, and maintained. That means the work ahead requires both technical leadership and a clear voice in the broader conversations affecting our industry. Our recent statement on the FCC’s Network and Services Modernization Order reflects that reality. As networks evolve, resilience, continuity, and performance remain essential. BICSI has an important role to play in ensuring the profession is represented thoughtfully and credibly when those issues are discussed. To support that work, we have established, for the first time in BICSI’s history, a dedicated public policy function. I am pleased to welcome Eli Fleet as our new Director of Government Relations . This new role will strengthen our ability to engage on issues that affect ICT infrastructure, workforce readiness, and the long-term advancement of the profession. Even as we expand in this direction, our core focus remains the same. We are committed to the standards, technical manuals, education, and credentials that professionals rely on every day. The release of our revised healthcare standard this quarter is one example of that ongoing work, and you will see more about it elsewhere in this issue.

How you can help: • Participate in BICSI standards development and technical manual reviews through our committees and workgroups. Your expertise shapes the guidance our industry uses. • Encourage colleagues to pursue BICSI education and credentials so teams build proven competence and deliver stronger project outcomes. • Stay tuned for opportunities to engage in BICSI’s new public policy work, including a forthcoming Public Policy Committee. Thank you for all you do to advance this profession and strengthen the community behind it. Together in purpose, John

John H. Daniels, CNM, LFACHE, FHIMSS, CPHIMS Chief Executive Officer BICSI

10 | Organization

Upcoming ICT Forum & Webinars IN-PERSON ICT FORUM (5 CECs) BICSI ICT Forum & Communication Technologies Forum Joint Event - North Central Palos Hills, IL, United States 18 June 2026 7:30 a.m.–4:30 p.m. CT

UPCOMING BICSI CONFERENCE

BICSI Beyond 30 August–2 September 2026 Mandalay Bay Las Vegas, Nevada

UPCOMING GLOBAL EVENTS

WEBINARS (1 CEC)

BICSI CALA ICT Summit Peru 2026 27 May 2026 Sonesta El Olivar Lima, Peru

BICSI CALA ICT Summit Panama 2026 12 August 2026 Riu Plaza Panama City, Panama

3 June 2026 12–1 p.m. ET Topic: Winning in an Imbalanced Market Speaker: Josh Seawell, Director of Product Management, Sumitomo Electric Lightwave Sponsored by Sumitomo Electric Lightwave Corp. 24 June 2026 10–11 a.m. ET Topic: PoE in Modern Data Centers: The Silent Enabler of AI, and the Silent Failure Mode Speaker: Christophe Hinet, RCDD, Director of Technical Support, Molex Connected Enterprise Solutions Sponsored by Molex Connected Enterprise Solutions REGISTER REGISTER

LEARN MORE

BICSI SEA Conference & Exhibition Malaysia 2026 21–22 July 2026 Sunway Resort Hotel Petaling Jaya, Malaysia

LEARN MORE

Want to Sponsor a BICSI Event & Highlight Your Expertise? For more information about sponsoring a future event, please contact Courtney Best Nalls at cnalls@bicsi.org or Brian Dailey at bdailey@bicsi.org.

12 | Events

Events | 13

Using 529 Savings Plans to Power Careers in ICT

technical training. When eligible, using 529 funds for these programs can significantly reduce out-of-pocket costs while accelerating workforce readiness and creating a faster path to professional certification. A Smarter Way to Use Education Savings Leveraging 529 savings for ICT training aligns long-term financial planning with today’s workforce realities. Skilled ICT technicians and designers are in high demand, and alternative education pathways are increasingly recognized as viable, rewarding routes to stable, well‑paying careers.

These pathways support careers in areas such as network infrastructure, data centers, cabling, wireless systems, and fiber‑optic technology.

Education savings aren’t just for college anymore. Recent expansions to 529 savings plan eligibility have opened new opportunities for individuals pursuing skilled trade careers in the information and communications technology (ICT) profession. As demand surges for qualified ICT professionals, driven by fiber‑optic network expansion, 5G deployment, data center growth, and ongoing infrastructure upgrades, 529 funds can offer a strategic way to finance training and certifications without taking on significant debt.

What’s Changed? Traditionally tied to four-year college expenses, 529 plans may now cover a broader range of education pathways. In qualifying cases, eligible expenses may include programs at vocational schools, technical institutes, and other eligible postsecondary institutions, as well as certain recognized postsecondary credential pathways, including qualifying ICT-related programs offered through organizations such as BICSI. Depending on the plan and provider, allowable expenses may include: • Program or course registration fees • Required textbooks, standards, and publications • Certain tools or equipment needed for instruction • Credential preparation and required exam fees

Important Reminder:

Certifications That Make a Difference Industry certifications are a cornerstone of career advancement in ICT. Preparation programs aligned with recognized credentials, such as optical fiber (INSTF), cabling installation (TECH), telecommunications design (RCDD), and data center design (DCDC), may qualify for 529 funding when offered through eligible programs. Organizations like BICSI offer structured learning environments that combine classroom instruction with hands-on

Eligibility rules vary by 529 savings plan and administrator. Individuals are strongly

encouraged to consult directly with their own 529 plan administrator to confirm which programs, certifications, and expenses qualify before making any withdrawals. Learn more about 529 Plans.

14 | Certifications

Certifications | 15

• Heath Norris, RCDD, RTPM • Richard Krosendijk, RTPM, TECH, INSTC, INSTF • Marie Takahashi, RTPM • Matthew LePino, RCDD, RTPM, TECH • Mary Branagan, RTPM • Jacob DiVita, RTPM Each participant brought valuable insight and professionalism to the process by validating job tasks, identifying emerging competencies, and supporting BICSI’s work as the global authority advancing safe, secure, and reliable ICT infrastructure.

To everyone who contributed their time and expertise: thank you. Your commitment makes a lasting impact, helps advance the ICT profession, and supports RTPM candidates and credential holders for years to come. Here’s to the incredible RTPM community and to the integrity, service, and excellence these volunteers brought to this important work!

Celebrating Our RTPM Job Task Analysis Volunteers

With Sincere Appreciation to Our Volunteers Registrations and Credentials Supervision Committee (RCSC) Leadership • RCSC Chair: Heather Callaway, RCDD • RCSC Vice Chair: Mungree Singh, RCDD RTPM Workgroup Leadership • Workgroup Chair: Adam Haskin, RCDD • Workgroup Vice Chair: Michael Collins, RCDD, RTPM • Workgroup Secretary: Vacant* *If you are interested in volunteering, visit the Registrations and Credentials Supervision Committee page for more information. JTA Volunteers • Andrew Henneberry, RCDD, DCDC, OSP, RTPM

We are excited to celebrate the successful completion of the Registered Telecommunications Project Manager® (RTPM®) Job Task Analysis (JTA), a major milestone that strengthens the future of the credential! A Job Task Analysis is a structured, collaborative process used to identify and validate the real-world tasks, knowledge, and skills required to perform successfully in a specific role. For RTPM, it ensures the credential reflects current telecommunications project management practices and evolving industry expectations. The JTA is a critical cornerstone of BICSI’s credentialing, training, and publications program, serving as the authoritative framework for validating skills and competencies. This achievement was made possible by the dedication, expertise, and collaboration of an outstanding group of volunteers who came together to shape the future of RTPM.

16 | Certifications

Certifications | 17

New BICSI Credential Holders New credential holders effective 1 February–30 April 2026

Joshua Joyce Shawn Annandale Johnson Huang Franco Giannone Kristin Newman Matthew Uselton Benjamin Thomas Gerald Santiago Abdul Basit Elena Fabra Estefan John Ziolkowski Jacob Hart Tomas Helfrich Zach Carter Nathalie Martin Pavlo Person David Gonzalez Justin Boyd Vikas Madan Christopher Burgess Robert Willis Joshua Greenberg Zulfikardin Nurdin Ahmad Rinesh Tharemmal Natthaphak Vorasen Cameron Huntington Michael Cameron Nathan Hicks Ron Swiercz KaiDi Peng Hamilton Mateca Emil Emmanuel Dulguun Ailtgui Murugaprabu Jeyaraj Dustin Earhart Jacob Koechig Weston Mundy

Gabriel Renville Faramarz Nazar Andre’ Ruiz Daniel Ezell William Dayton Hiroshi Nakamura Kenneth Starnes Johnny Wong Axell Raymundo Timmy Fair Fernando Rivera Muhammed Rayis Kalliyil Aadhil Abdul Majeedkutty Edwin Scott Terrell Montie Smith Corey Rodriguez Ryan Klingelhoets Eric Hoger RCDD Curtis Corneliusen Johnny Stewart Toirealach Mc Ginley Nathan Kleinsasser Joseph Hoover Hunter Englehart Casey McConnell Melissa Kirby Lane Werley Amjad Ali Wahab Austin Cochran Matthew Vacca Kyle Henry Islam Ali Ahmad Nassar Rosabel Quintana Gonzalez

Jeff Stephan Joel Conrad Salvador Pinto Joshua Farnan

Dustin Raines Luis Simental Gabriel Martinez Jose Carmona Bautista Jalal Qteish

TECH Justin Fraley Aidan Bork

Umut Dogan Jim Fraley Michael Pepper Mitchel Stein Robert Dobbins Antwine Johnson Larry Haste Ronald Ahlfield Gabriel Coco Steven Johnston Kayleena Myers James Aycock Matthew D’Allura Andrew D’Allura Zachariah Ziegler Steven Edmonson Jesse Smith Jeffrey Constanza Miguel Cuadrado Barry Hedberg Scott Davis Alex Derry Craig Schlund Kristopher Tydings Steven Nicholson Damion Thompson Christopher Lynn Lauderdale Jacob Johnson Nikita Barinov Robert Rice

Mark Nicks Logan Swain

Austin Delaporte Jonathan Rosales Dylan DuFore Mark Stanifer Joshua Clark Nolan Niva Carmella Lazzana Michael Davison Christopher Mogk Leon Cohen Bryce McCown Chris Ahern Bryan Bartig Isaias Villalpando Declan Johnson

Matthew Delisi Thomas Martin Tara Chavez Lino Carvajal Armando Alicea Jorge Narciso Michael Benjamin Luke Boggs DCDC

Anthony Eckert Cody Muracco Matthew Makin Zachary Bassinger Vincent Gentile Danny Sapp Anthony Vellardita Christopher Shehan Edward Ayala Scott Gerringer Parker Van de Graaf Eduardo Cruz Kalvin Ward Steven Chinni Daniel Luna Adam Freeman Garrett Cook Robert Andress Oguzhan Gunal Jeffery Duron William Gutzmann Zach Sorensen DeVon Davis Lukas Trouard Nick Bacigalupi Jonathon Edwards Catarino Osegueda Kevin Spencer

Yasir Rasool Sydney Ow Nathaniel Kane Casey Sisco Nadeen Samir Mahmoud Mohamed Christian Otineru Scot Reed Ismail Gribi Jude Lorenz Reyes Senthuran Selvananthan Mike Schmaling Sawhon Koc

Corey Moraine Rick Van Voorst Wesley Noecker Anthony Voneiff Dane Hughey Vanhna Kongmanyvong

Jacob Rosendahl Thomas McIlwee James Jager Curtis Bowen Jason McClanahan Michael Zigmond Matthew Trigueros Felix Mejia

Justin Kanjiram Shazeel Zaheer OSP Hal Samuels Steven Cuthbert

18 | Certifications

Certifications | 19

Midlaj Nelliyattu Puthiyapurayil David Braz Robert Thompson Muhammad Nabeel Afzal Rana Francisco Zapien Edward Patolot Ashlyn Dzialo Anthony Clements RTPM

Austin Smith Timothy Rossiter Anthony Busch Nathaniel Deasy Mihai Ion Hussain Ahmad Mohamed Fazil CM Dipin Raj Rajeev Matthew Krause Justin Petrecca Tyler Engelhardt Jeff Kawa Richard Truesdale Matthew Kidwell Eric Hammond Malak Alotaibi John Babb Nicholas Banasiak Caitlin Brudnicki Greg Knapp Andrew Cook

Sean Goodwin Byron Eldredge Enrique Santos-Martinez Joseph Nash Jesse Bandemer Kevallyn Paskos Zekharyah Patterson Milton Jones

Sunley Varghese Christopher Brann

CMY

Congratulations!

20 | Certifications

Certifications | 21

As information and communications technology (ICT) systems grow more complex, consistent outcomes depend on more than experience alone; they require a shared understanding of recognized industry standards. BICSI Essentials courses help professionals build practical knowledge in focused areas of ICT by connecting core concepts, standards, and industry considerations to real-world design and deployment decisions. Together, they provide an accessible way to strengthen understanding of specialized topics, support more consistent project work, and apply standards with greater confidence. EDUCATION SPOTLIGHT

Essentials of Wireless Local Area Networks (WLAN) Design and Implementation Wireless networks are now critical infrastructure, but poor design can lead to performance issues, coverage gaps, and security risks. Effective WLAN deployment requires a standards-based approach that accounts for capacity, interference, and real-world usage demands. ANSI/BICSI 008-2024, Wireless Local Area Network (WLAN) Systems Design and Implementation Best Practices , provides that framework for planning, designing, installing, validating, and documenting WLAN systems. This course provides foundational knowledge in WLAN design and implementation, helping professionals plan, deploy, and support reliable wireless environments.

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Essentials of Building Information Modeling (BIM) for Information Communications Technology (ICT) Systems As projects become more complex, misalignment between ICT systems and building design can lead to costly rework and coordination gaps. ANSI/BICSI 003-2024, Building Information Modeling (BIM) Practices for Information Communication Technology Systems , provides a shared framework for aligning stakeholders and systems early in the design process. This course introduces how BIM applies to ICT infrastructure, helping professionals better coordinate, visualize, and integrate systems within the broader project lifecycle.

Essentials of ICT Design for Healthcare Facilities Healthcare environments demand reliable, secure, and compliant ICT systems, yet increasing complexity makes alignment across systems more difficult. ANSI/BICSI 004-2025, Information Communication Technology Systems Design and Implementation Best Practices for Healthcare Institutions and Facilities , defines best practices for designing infrastructure that supports patient care, safety, and operational continuity. This course builds a practical understanding of the standard, covering everything from cabling and wireless to security, compliance, and integrated healthcare systems.

LEARN MORE

22 | Education

Education | 23

More than words from WOMEN BICSI in Connecting Through Community: Advancing ICT Careers and Women’s Leadership With BICSI Cares The information and communications technology (ICT) industry is undergoing rapid change as AI, cloud and edge computing, and rising infrastructure demands increase complexity across connected environments. As those demands grow, the need for skilled professionals who can design, deploy, and support resilient ICT infrastructure is becoming more urgent. BICSI helps bring structure to that challenge through standards, education, credentials, and community support that strengthen professional development and advance the quality of ICT infrastructure. “The ICT industry is expanding at a pace we’ve never seen before, reshaping how the world connects, works, and innovates. The growth brings the need for skilled professionals who can build and secure our digital infrastructure,” said Ashley Moudry of Five Points Infrastructure Services, a BICSI Cabling Skills Challenge grant awardee. “Investing in emerging talent isn’t just a workforce strategy. It’s a commitment to sustaining the momentum of an industry that underpins every sector of modern life.” ICT professionals must possess a deep understanding of how to design, manage, and secure intelligent systems that operate efficiently at scale. The rise of edge

donation helps foster access to education, certification, and mentorship, particularly for young women aspiring to build careers in ICT. Every contribution to the BICSI Cares Professional Development and Scholarship Fund fortifies the very workforce that will engineer and maintain the digital infrastructure vital for tomorrow’s society. The work of the BICSI Cares Professional Development and Scholarship Fund is only possible because of donors like you. Your gift supports students and early-career professionals through scholarships, training, mentorship, recognition, and a global network of support. Help build opportunities for the next generation. Donate today.

computing is moving processing closer to end users, enabling more real-time applications and expanding the technical demands placed on the ICT workforce. This trend necessitates expertise in areas such as distributed architectures, fiber- optic deployment, and low-latency network design, further broadening the skill set required in the workforce. BICSI’s Cabling Skills Challenge showcases the wide range of skills the industry now demands. “Early-career women in ICT need our encouragement. They need to know that the ICT community values their contributions and supports their growth. I am proud to have showcased my talents during the BICSI Cabling Skills Challenge in 2025. I encourage more early-career women to share their cabling talents during the upcoming BICSI Beyond conference,” said Summer Sanders, INSTF, IES Communications.

varied perspectives but also encourages the next generation of young women to envision themselves in STEM-related careers. As we look to the 2030s, the ICT industry’s success will depend on nurturing the next generation of professionals and amplifying women’s voices in the field. Supporting their development is a collective responsibility shared by all who stand to benefit from the industry’s growth. Contributions to the BICSI Cares Professional Development and Scholarship Fund can help turn that support into direct, lasting impact. Each

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Amid these developments, there is a growing emphasis on the representation and advancement of women in ICT, including through BICSI. Women are essential to the future of ICT, and expanding their access to professional development, visibility, and career pathways strengthens the industry as a whole. BICSI supports that progress through initiatives that help women build careers, expand their visibility, and grow as leaders in the field. Through scholarships and professional development support, alongside broader community and mentorship opportunities across BICSI, the organization is helping create an environment where female talent can thrive. This not only enriches the industry with

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24 | Community Corner

Community Corner | 25

BICSI Management Chief Executive Officer John H. Daniels, CNM, LFACHE, FHIMSS, CPHIMS; jdaniels@bicsi.org Chief Finance and Operations Officer Joe Sullivan; jsullivan@bicsi.org Chief Impact Officer Gail Moore-Swaby, CPLP; gmooreswaby@bicsi.org General Counsel Caroline Laurin; claurin@bicsi.org Vice President of Certifications Ronda V. Thomas, CAE, ICE-CCP, SPHR, SHRM-SCP; rvthomas@bicsi.org Vice President of Meeting Services Melissa Cummiskey, CMP; mcummiskey@bicsi.org George Parnell; gparnell@bicsi.org Senior Vice President, Marketing & Communications Vice President of Professional Development Penni Ferguson, M.S.; pferguson@bicsi.org Vice President of Standards & Publications Nick Tongson; ntongson@bicsi.org Director of Accounting & Administration Gordon Haughton; ghaughton@bicsi.org Director, Membership, Volunteer Services, & Customer Experience Dr. Reinaldo Llano Jr., MBA, DBA; rllano@bicsi.org Director of Human Resources Bernie Currie, SHRM-CP, PHR; bcurrie@bicsi.org Director of IT Christopher Muratore; cmuratore@bicsi.org Director of Training Delivery & Operations Christopher Hobbs, RCDD, DCDC, OSP, RTPM, CT; chobbs@bicsi.org Director of Curriculum Development & Learning Tara Huff; thuff@bicsi.org

Committee Chairs & Vice Chairs BICSI Cares Jeffrey Westlund, RCDD; Shari English, RCDD; and Kent Gibson, RCDD Ethics Kent Gibson, RCDD; and Randi Soskil, RCDD Leadership Development Dave Richards, RCDD, NTS, OSP, TECH, CT Program Coordination Todd Taylor, RCDD, NTS, OSP; and Denise Pappas, MBA Professional Development Anthony Romeo; and Steven Tepley, RCDD Registrations and Credentials Supervision Heather Callaway, RCDD; and Mungree Singh, RCDD Standards Pat Mahoney, RCDD; and Christopher Harrell, RCDD Technical Information & Methods Robert “Bob” Hertling, RCDD, OSP; and Phil Janeway, RCDD (Retired)

Leave Your Mark: Volunteer With BICSI

Hello BICSI Members! Have you volunteered with BICSI? If so, thank you. Your contributions are helping shape the future of the global ICT profession. If you have not yet volunteered, now is the time to get involved. Volunteering with BICSI is more than an act of service; it is an opportunity to leave a legacy, influence the direction of the industry, and play a meaningful role in shaping what comes next. Volunteering offers meaningful and enduring benefits, including the chance to: • Build your professional legacy and industry influence : contribute to standards, credentials, and best practices that will guide the ICT profession for years to come, while helping shape its direction and evolution • Strengthen your leadership and career growth : develop skills and experiences that translate directly to your professional advancement and leadership journey • Expand your global professional network : connect with peers and industry leaders across a diverse, international community spanning more than 100 countries • Create meaningful, purpose-driven impact : support initiatives that strengthen the profession and open doors for the next generation of ICT professionals As a BICSI member, there are many ways to leave your mark: • Standards Committee & Workgroups : define the frameworks that guide ICT

design and implementation worldwide • Professional Development Committee & Workgroups : help shape how the next generation enters and grows within the ICT industry • Registrations and Credentials Supervision Committee & Workgroups : ensure the continued value and integrity of BICSI’s credentials • Technical Information & Methods Committee : contribute to the publications that serve as the industry’s technical foundation • Ethics Committee : uphold and evolve the standards that define professionalism in ICT • BICSI Cares : extend your impact beyond the profession into communities in need Volunteering is one of the most powerful ways to transform your experience into impact. It is an impact you are making not just today, but for the future of the ICT industry. I encourage you to take the next step, get involved, and help build a legacy that will shape the profession for generations to come. Thank you for your continued commitment to BICSI and to the future of our industry. Dr. Reinaldo Llano Jr. Director, Membership, Volunteer Services, & Customer Experience

membership@bicsi.org or volunteerservices@bicsi.org

26 | Community Corner

Management & Committees | 27

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