HR Services
Director of Estates and Facilities
anglia.ac.uk
Contents
Welcome
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Our vision and values
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General information
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Our locations
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The Role
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Our Estate
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Job Description
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Person Specification
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Our benefits
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Further information and application proces
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Committed tobeingan
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Thank you for your interest in Anglia Ruskin University. We’re an ambitious academic community and we’re proud of the lifetime relationships formed by those who work and study here, and of the friendly atmosphere – which visitors quickly identify as unusual for such a large organisation. Welcome
Thank you for your interest in this key role within Anglia Ruskin University, leading the estates & facilities management team in the redevelopment and expansion of our campuses to meet the needs of our modern, thriving university. Our campuses have developed rapidly over the last ten years and we have been involved in construction across all our sites within East Anglia. We continue to have a legacy of older buildings that require refurbishment and repurposing, alongside an active programme of continuing expansion that provides very positive opportunities to improve the public realmwithin our cities and provide exciting and modern spaces for students and staff. Estates and Facilities Services encompasses a range of services that includes not only facilities and construction but residential services, timetabling and the environment team. We are one of the few universities to have achieved the ISO14001 new standard and have an active sustainability programme. The timetabling teamwork very closely with facilities and construction colleagues to ensure we deliver quality services to our campus community. We are committed to a ‘one team’ approach in the delivery of services. We actively seek good practice within and outside the sector to provide modern and engaging environments for our students and staff. We are seeking an experienced and well qualified professional and effective senior manager of people and resources, with a proven track record in the delivery of major capital projects and an interest in creating high quality environments for students and staff. If you can provide creative and collaborative leadership and have the experience, enthusiasm and drive to build on our current achievements and realise the potential for future success then I hope you will wish to explore this opportunity further and I look forward to hearing from you. Iain Martin Vice Chancellor HR Services
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Structure, academic management and finance Our Vice Chancellor and Chief Executive is Professor Iain Martin. The Vice Chancellor is supported by the Vice Chancellor’s Group (VCG) which consists of three Deputy Vice Chancellors, each with specific areas of responsibility, plus the Director of Finance and the Secretary and Clerk to the Governors. Deans of Faculties and Directors of Professional Services combine with the Vice Chancellor’s Group to form the Corporate Management Team (CMT) and are responsible for our strategic and operational functions. Our academic activities are organised into five discipline-based Faculties, each headed by a Dean. Each has a Faculty Board responsible for quality assurance and curriculum development. Academic authority rests with Senate which is made up of elected representatives and members of leadership. Senate is responsible for advising academic development in research, scholarship and teaching; the establishment of criteria for the admission of students; the appointment of external examiners; the assessment of students; the structure of the curriculum; quality assurance and the award of degrees and other qualifications, including honorary awards.
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Financial overview We’re incorporated under the Education Reform Act as a Higher Education Corporation and are an exempt charity. Our annual turnover is in excess of £200m. Around 13% of our income is from funding councils, 69% from tuition fees, and 18% from research, consultancy and other investments. We have a constant challenge to make sure that we are able to maintain and grow our income, despite the challenges in a highly competitive market. For this reason, we’re seeking to diversify our income streams in order to ensure long term sustainability and headroom for growth.
£200 million Our annual turnover is over
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Our locations
Peterborough
Cambridge campus Our Cambridge campus is in the heart of the city and has reached a milestone in its history with the opening of our £35 million redevelopment. The regenerated campus opened in September 2011 and provides a wealth of new facilities which will benefit our Anglia Ruskin community. Park & Ride facilities are conveniently located close to campus. And still to come is our £45 million Science Centre in 2017/18. Chelmsford campus Our dynamic and architecturally outstanding campus is set in the city’s university and innovation quarter, which is just a short stroll from Chelmsford’s city centre and railway station. Our campus borders the River Chelmer with its attractive green and lush surroundings and riverside paths. Park & Ride buses drop off and pick up passengers on campus. In September 2018 we will start educating the next generation in our £20 million School of Medicine. We are the first University to host a medical school in Essex. Peterborough campus Guild House in Peterborough is home to our smaller university community. We’re proud of our superb modern skills lab with state-of-the-art nursing equipment. And we love being close to the historic city centre with its imposing cathedral, plus museums, restaurants, theatres and parkland. Newcastle Bristol London Chelmsford Cambridge Manchester Leeds York Birmingham Southampton
Cambridge
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Edinburgh
Stansted
Luton
Chelmsford
London
Heathrow
Chester
Gatwick
Cardi
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A regional presence In order to make Higher Education accessible to all we’ve developed links with a range of regional colleges, these include; University Centre Harlow, University Centre Peterborough and University Centre West Anglia (King’s Lynn).
An international presence We have an increasing number of
overseas students from more than 185 different countries. This has created a very diverse academic community for the benefit for all our students. Our overseas university partnerships include China, Japan, Malaysia, Thailand, India, USA and Canada.
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Our links with employers
We have invested more than £122 million in new facilities and have transformed our campuses.
We have strong links with a wide range of employers and work closely with businesses to address challenges, test markets and seize opportunities. Our business services offer bespoke practical solutions across a breadth of industry disciplines. We design and deliver staff training and professional development, and are a leading provider of Knowledge Transfer Partnerships. A number of local employers also take the time to mentor our students to develop our graduates’ employability skills base. In 2008 we won £5.6 million from the Higher Education Funding Council for England (HEFCE) to further our work through a project entitled higherskills@work. Higher Skills are now working with over 1000 businesses nationwide including, Harrods, UPS, RAF and Specsavers. In most cases we deliver degree-based programmes in the workplace and online, giving employers a unique and tailored service. With the formal funding scheme now over, we have launched ‘Degrees at Work’ and continue to innovate the world of work-based learning. anglia.ac.uk/degreesatwork
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The Role Director of Estates and Facilities
The Anglia Ruskin estate has been extensively redeveloped and expanded at all current campuses over the last 20 years. The University is now cited as a rising star within the sector and plans to continue to add new buildings in Chelmsford and extensively refurbish the existing estate in Cambridge and Peterborough. This role provides oversight and leadership for the full range of building and property related works, achieving projects on time, to budget and to the highest quality standards. The role will include responsibility for both low and high value capital and revenue works.
An overview of the pipeline can be viewed at https://www.anglia.ac.uk/about-us/new- spaces You will also take full responsibility for all aspects of campus services (including residences management, catering, conferencing and events) and operational estates management across our unique multi-site portfolio. This is an exciting time in our history with the new Director of Estates and Facilities taking a prominent role within the regeneration of the local area working closely with our partners at the Council.
Reporting to the Chief Operating Officer, this is a senior management post which will have a direct influence on implementing the wider University Strategy which can be viewed at https://www.anglia.ac.uk/about-us/ strategy-and-leadership
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Our Estate & Future projects
This is an exciting time to be part of Anglia Ruskin University, with many interesting and innovative projects under development. We’ve built over 33,000 m2 (gross internal area) of new buildings over the past 10 years (including over 5,000m2 off campus in Harlow, Peterborough and Colchester), excluding refurbishments. Our Young Street Phase 1 building designed by Richard Murphy Architects won a silver in the Green Apple Awards 2014, while the subsequent phase 2/3 building was the best new large building
winner of the Cambridge Design & Construction Awards 2015.
campuses that will involve a forward programme of both refurbishment of existing buildings and construction of additional buildings for both academic and residential purposes.
There are ongoing plans to continue with the development and renewal of our campuses. We’ll be commencing the full refurbishment of our sports ground in Cambridge adding a new pavilion and both artificial and grass pitches. We currently have buildings under construction in both Chelmsford and Cambridge and are currently developing masterplans for both our major
Job Description Job Title: Director of Estates and Facilities
Principal Accountabilities:
1. Lead and manage Estates and Facilities in the delivery of our University Strategy, achievement of our objectives, and realisation of our mission and values.
2. Lead on the development and delivery of a cross-University estates strategy, based on agreed Masterplans.
3. Providing leadership to ensure we deliver our university strategy and sub plans through meetings/mentoring/ generating reports/monitoring budgets/developing staff to ensure we have high performing teams delivering proactive services. 4. Ensure that the University has access to relevant data and reports to ensure timely and data led decision making in areas covered by the Division. This should include but is not limited to analysis and understanding of customer (students, staff, researcher) satisfaction.
Grade: Senior Management Grade
Work Base: Chelmsford or Cambridge. Please note that the post- holder will be required to travel to other sites and overseas as necessary
5. Horizon scanning and networking to ensure we have access to new ideas and seek to achieve excellence in the development and management of our campuses.
6. Liaison with agents, local authorities and consultants to develop, bring forward and negotiate proposals for acquisitions and disposals and be a catalyst for change within the estate where appropriate. 7. Lead on capital developments, developing concepts/budgets and programmes for projects that have been agreed with staff with the team, using robust project and programme management techniques, manage progress to ensure targets are met.
Responsible to: Chief Operating Officer
Responsible for: Deputy Directors All staff within Estates and Facilities Relationships & Contacts: Pro Vice Chancellors and Deans of Faculties Directors of Professional Services Vice Chancellor’s Group (VCG) Students and Students’ Union External stakeholders, especially local authorities Job Purpose: To lead the delivery of an Estates and Facilities service which supports the delivery of the University Strategy in delivering excellent facilities and services.
8. Work directly with ARU staff to guide the design and procure individual capital developments and operational services to ensure we achieve the best outcomes.
9. Develop and review the range of strategies, policies, procedures and systems we need to manage and monitor our work.
10. Ensure we meet legislative compliance obligations and are maintaining our campuses adequately by ensuring we have all the reports and processes in place to monitor work undertaken and plan our maintenance strategies pro-actively.
11. Support the environment team in managing energy and their outreach work.
12. Manage effectively the human, financial and physical resources of Estates and Facilities in line with the University’s policies and procedures, ensuring an excellent level of customer service at all times to students, staff and external stakeholders.
13. Foster and develop an effective culture of partnership working across the University.
14.Work closely with the DVC (Education), Deans of Faculties, Course Leaders and others to develop and implement strategies to deliver educational facilities that enhance student success and satisfaction and respond rapidly to any areas of concern. 15. Work closely with the DVC (Research), Research and Innovation and Development Office and Deans of Faculties to develop and implement strategies to deliver and support the research facilities required to deliver on our strategic aspirations.
16. Play an active part in the Corporate Management Team, contributing fully to wider University management and strategy development.
17. Act as Chair or Deputy Chair of relevant University Committees, as required.
18. Represent Estates and Facilities and the University in the wider academic and professional community, contributing to external conferences, workshops and other fora to promote the reputation of the University.
19. Be responsible for Health and Safety, data protection, and all relevant compliance matters within Estates and Facilities, in accordance with our policies and relevant legislation.
20. Manage services including Catering and Student Accommodation in a safe, customer- focussed and commercially effective manner for staff, students and visitors.
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21. Manage the financial and physical resources of the Estates and Facilities directorate in accordance with agreed budgets, and identify and exploit opportunities for income generation.
22. Advise the University on strategy, policy and practice across the service’s range of responsibility.
23. Undertake development projects as agreed from time to time.
24. Act as a Director of University subsidiary companies as agreed from time to time.
25. Comply with Data Protection Act 2018 and GDPR requirements in all working practices maintaining confidentiality, integrity, availability, accuracy, currency and security of information as appropriate. Take personal responsibility for all personal data within own working environment.
26. Such other duties temporarily or on a continuing basis, as may reasonably be required, commensurate with your grade.
This is a description of the job as it is presently constituted. It is normal practice to review periodically job descriptions to ensure that they are relevant to the job currently being performed, and to incorporate any changes which have occurred or are being proposed. The review process is carried out jointly by manager and employee and you are therefore expected to participate fully in such discussions. In all cases, it is our aim to reach agreement to reasonable changes, but where it is not possible to reach agreement we reserve the right to make reasonable changes to your job description which are commensurate with your grade after consultation with you.
Person Specification
ESSENTIAL
DESIRABLE
EDUCATION / QUALIFICATIONS • First degree • Higher Degree and/or relevant professional qualification at post- graduate level • Evidence of continuous professional development EXPERIENCE • Substantial relevant management experience that demonstrates successful strategic planning and implementation, as well as effective personnel leadership and resource management • Successful experience of change management, and the delivery of complex projects to tight timescales • Substantial experience in delivering estates services and complex building projects KNOWLEDGE/SKILLS • Genuine empathy with the HE sector and a strong understanding of the issues and challenges they face • Proven ability to think analytically, strategically and creatively • Excellent communication and interpersonal skills, the capacity to enthuse and inspire, and to influence colleagues at all levels • Ability to work under pressure and meet tight deadlines PERSONAL QUALITIES / DISPOSITION • Collaborative and facilitative leader, able to influence and work with others at all levels of the organisation, building trust and purposeful direction for the future • Clear evidence of high and demanding expectations of self and others, and a commitment to providing an excellent service to others • High levels of credibility with students, academics and professional service staff • Commitment to ARU’s values OTHER • Willingness and ability to travel • Prepared to undertake personal training and development in line with Anglia Ruskin policy • Commitment to our Health and Safety policies and procedures • Commitment to equality, diversity and inclusion • Compliance to Data Protection Act 2018 and GDPR principles/ requirements
• Relevant management experience in a large public sector organisation • Successful experience of developing and implementing commercialisation and/or income generation strategies
• Excellent IT skills
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89% of respondents to our Staff Survey 2016 feel valued by their colleagues
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Our benefits We’re committed to providing equal opportunities for all. Our goal is to maximise the potential of our staff and students, to be responsive to new ideas, and celebrate individuality and diversity, striving hard to anticipate needs and aspirations. Our commitment to our staff is just as strong, and we offer an extensive range of benefits . We aim to be regarded as an employer of choice locally, nationally and internationally. Benefits include family-friendly policies, sports facilities, a competitive rewards package and a genuine commitment to all our employees’ professional development.
An awardwinning employer We hold a number of awards including: •
Mission Botswana. We also support The Music Therapy Appeal as well as staff taking part in raising money for a wide variety of charities such as: Breast Cancer Awareness, Children in Need, Jeans for Genes. Many of our staff also take part in sporting events such as; The Cambridge Half Marathon, The Chelmsford Marathon and Race for Life. We’re committed to our local communities and we encourage staff to take part in our Staff Volunteering Scheme. Sport, leisure and arts There are many opportunities for our staff to take part in sport and physical activity at Anglia Ruskin, whether you’re a highly motivated gym member, somebody who is looking to take part in some social activities or even if you’re new to exercise. We provide subsidised fitness classes at both Cambridge and Chelmsford and each campus also has a gym which you can access. Staff can also access subsidised packages at neighbouring facilities who we’re partners with – Riverside Ice and Leisure in Chelmsford and Kelsey Kerridge in Cambridge. For those looking for something less gym- based we have beginners’ running groups, a staff football team and health walks. Our strategy for Sport & Active Anglia, aims to increase the number of opportunities available to staff and so new activities are being organised all of the time. Our Cambridge campus houses the Mumford Theatre – a fully operational 270 seat professional theatre that hosts a year round programme of events. Choirs and music concerts are held regularly at both campuses. Our staff can also purchase discounted tickets to some shows; saving up to 40% on the ticket price. Our Cambridge and Chelmsford campuses have their own art galleries: the Ruskin Gallery at Cambridge and the Rivermead Gallery at Chelmsford. The galleries exhibit work by students, staff and professional artists in the region. All staff are entitled to free membership of our extensive libraries at the main campuses, whether for learning, or just for interest. Working in partnership We take pride in our good record of maintaining harmonious employee relations. Two trade unions are recognised: The University and College Union (UCU) for academic staff and UNISON for professional staff.
In addition to all this, we help staff travel to and from work sustainably by offering interest free travel loans, discounted bikes through the national Cycle Scheme and discounts with local transport providers. We also hold regular Dr Bike sessions where you can get your bike checked by a mechanic for free. We continue to score highly in the People and Planet University Green League and in 2013 we received an ‘Excellence in Integration’ Award from the International Sustainable Campus Network: only the second UK University to win such an award. Our other achievements include: • Essex County Council Travel Plan Gold Award 2016 • Travel for Cambridge Sustainable Travel Initiative Bronze Award 2016 • Green Essex Awards Greenest Community Project Finalist 2015 Certified to ISO 14001 since 2009 (maintained annually) Fairtrade status since 2007 (maintained annually) For more information on how you can get involved with the work we do please visit anglia.ac.uk/environment Family-friendly We recognise that in today’s workplace, people’s needs and circumstances often change over time. To reflect this, we have a flexible working scheme which includes part-time working and alterations to working hours. We offer a range of family friendly policies including maternity, paternity, adoption and shared parental leave. We operate a Child Care Voucher Scheme which offers tax and National Insurance savings to support staff with child care costs. Employee support helpline We operate a 24-hour Employee Support Helpline, offering practical advice in a variety of areas. Professional counsellors are also on hand to provide personal support on a range of issues. This service is also available to family members who live with our employees. Supporting our wider community We believe very strongly that education is far more wide-ranging than simply being classroom-based. In fact, we want to offer all manner of extra-curricular activities that give our students and staff the opportunity to grow and develop as whole people. Our charitable overseas work is done through the International Community Experience (ICE) programme in which we have the projects Mission Ukraine and • •
Positive about Disabled People (Disability Confident) RoSPA Gold Achievement Award for Health and Safety Performance
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Athena Swan Bronze Award
We’re members of Stonewall’s Diversity Champions programme; and the Mindful Employer scheme. In 2016, we became the first university in the East of England to sign up to the Armed Forces Corporate Covenant, which aims to prevent any disadvantage toward the Armed Forces Community compared with any other citizen in the provision of public and commercial services. Occupational pension schemes Our pension provision is an important part of your benefits package. All our employees will join one of our contributory occupational pension schemes either; Teachers’ Pensions or the Local Government Pension Scheme . Your contract of employment will specify which scheme you’re eligible for. Both schemes provide similar benefits which are competitive and generous. development is to our continuing success, and we’re committed to fostering a culture that values learning and growth. We offer an impressive range of staff development sessions and events, all designed to enhance personal and professional effectiveness at work including: management skills; learning and teaching skills; and research skills. Fee Waiver opportunities may also be available for our programmes of study. Our staff surveys consistently tell us that our staff particularly value the range and quality of the development and support we offer. Sustainability at Anglia Ruskin University One of our core values at Anglia Ruskin is to make sure that our concern for the environment informs every aspect of what we do. We have an environmental management system externally verified to the international standard ISO 14001. This helps us to reduce our negative impacts on the environment and to continually make improvements. We ask all staff and students to help us reduce our carbon footprint and we run competitions throughout the year to give you the tools to do this. Staff development We recognise how important staff
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HR Services
For a confidential discussion to learn more about the role and opportunity please contact Anglia Ruskin’s appointed recruitment partners Michael Hewlett and Ben Duffill of The Management Recruitment Group.
Michael Hewlett T: 0208 892 0115 M: 07972 579 938
E: michael.hewlett@mrgpeople.co.uk E2: sian.gardiner@mrgpeople.co.uk
Ben Duffill T: 0203 962 9900 M: 07976 125 010
E: ben.duffill@mrgpeople.co.uk E2: leena.lais@mrgpeople.co.uk
Applications should consist of a comprehensive CV (of not more than 4 pages) and supporting cover letter (of not more than 2 pages) outlining key matching experience and rationale for applying for the post.
Applications should be sent to michael.hewlett@mrgpeople.co.uk.
Formore information about AngliaRuskinUniversity Visit: anglia.ac.uk Email: answers@anglia.ac.uk Tel: 01245 493131
@angliaruskin facebook.com/angliaruskin
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