Our Promise
Quality first Reliability, dependability and a quality service – central to everything we do for you. Easy to work with We work hard at making sure it’s easy for you to use us, to get hold of us and to get on with us. Thinking of you Before we think, speak or act, we put ourselves in your shoes and do what’s right for you and your business.
The human touch Expect happy and helpful, willing and able. Can-do is in our DNA. The right thing We’re open and honest, straight and clear – doing the right thing.
Living up to Our Promise
72 % 73 % 60 % 78 %
of customers agreed we provide a reliable, dependable quality service. of customers agreed it’s easy to use us and to reach us when they need to.
of customers agreed we see things from their perspective and do the right thing for their business.
of customers agreed we are friendly and helpful, and have a can-do attitude. of customers agreed we are straightforward, open and honest. of customers were satisfied or very satisfied doing business with us.
71 %
84 %
Source: Whistl Annual customer survey 2016
Strategic Report | Whistl Annual Report 2016
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