Madden PT - Dauphin Clinic - September 2019

September 2019


I have a confession to make. When we first opened Madden Physical Therapy Dauphin, I was nervous about gaining traction with the community. Opening a new business in a close-knit, small community can be a challenge, but it was one I was ready to take on. I knew this was going to be the right decision and a fun one at that. After one year in Dauphin, that apprehension was gone and my hope had been proven true. As word quickly traveled around the rural community, we continued to get busier and busier, and our support from the community has been strong since day one. Madden Physical Therapy Dauphin first opened on Sept. 4, 2018 in a tiny, 1,200-square-foot space previously occupied by another physical therapy clinic. (For comparison, Madden Physical Therapy Harrisburg has more than 10,000 square feet!) Our staff was made up of myself; Britany, our physical therapy assistant; and Leslie, our receptionist. Today, we’ve more than doubled in size, both in space and in manpower. We now have six employees and one remote marketing employee. We expanded our clinic into the space next to us, growing to 2,600 square feet. As we continue to grow, I’m in a position as the clinic director where I can begin considering lowering my patient load and filling my workweek with more administrative work. But patients can still expect to see me actively working in the clinic; I’ll still be working with patients for 38 hours each week. (You won’t get rid of me that easy, Dauphin!)

A little ax-throwing therapy for the team!

If this past year has taught me anything, it’s that all this work is worth it. In fact, the best part about this past year is the way this community has accepted us. There are few people as amazing and close-knit as Dauphin. Our patients have become like our family, and as a staff, we have grown close within this past year of growth and expansion. I first joined the Madden Physical Therapy team as a student during my last clinical at our Harrisburg office. It was vastly different than any other physical therapy clinic I had ever been in, for many reasons. For starters, Chad Madden is adamant that the patient comes first, and they deserve our utmost attention. It’s always upsetting when we hear of patients who have had jaded experiences at other clinics, and we strive to be better. But in doing what’s best for the patient, we are also utilizing some of the greatest techniques for healing. We promote a hands-on approach to physical therapy, which

often involves manual therapy and placing our hands on each client. I’m also lucky enough to join the team of Madden physical therapists who have an opportunity to teach these techniques to other therapists, including serving as an adjunct professor at my alma mater, Lebanon Valley College. I often join other Madden physical therapists at other clinics for training sessions across the country, too. But within the past year, there has been a tremendous shift for me. Whenever I return to our Dauphin clinic after teaching or training physical therapists, I always feel like I’m coming back home. In fact, since I grew up in a small northeastern Pennsylvania town, Dauphin feels like home.

–Dan Hinnerschitz

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