Retention & Registration) and Jaime Bachtell (Manager, Disability Support Services & Cohort Programs). CARE team members may involve the Dean of Students on difficult cases. Frequently Asked Questions (FAQ) Taking the step to express a concern about someone can evoke mixed feelings. Following are a few questions to explore as you consider your options. 1. What if I am wrong about the person? You are registering a concern based on an observed behavior (e.g., verbal exchange, action, information shared in assignments, etc.), not making a determination. By alerting the CARE team, a safety determination can be made by a qualified staff person. 2. Should I approach him/her first? As a caring individual, you may desire to reason with or explore the source of the actions of the person in question. Should you have any concern about your safety or that of the involved student, your best course of action is to access intervention from people who are trained in these areas, or refer to the CARE team. It is also appropriate to share your concern for the student and to ask if it is okay if you request assistance for them; this will show that you care about their well-being. 3. I don’t have a great deal of evidence – should I wait before notifying someone? Sometimes we don’t have all the evidence. Let the CARE team weigh the information and see if gathering more information is wanted as a response plan is evaluated. Bring what you have because others may have evidence too and you may not be aware. 4. What will happen to the person about whom I submit a concern report form? Although action will depend upon the situation, in most cases, the CARE team will intervene in support of the person of concern. If a report is submitted for informational purposes only, immediate outreach is less likely to occur. 5. Who has access to this information? The CARE team is the primary responding body at the College. In the event that other people will need to be involved, reported information will be handled discretely and only by “need to know” staff members. 6. How long will this concern report stay on file? The majority of reports will stay on file indefinitely and will be located in our secure, online system. Only members of the CARE team and others with “a need to know” have access to this information. This is why faculty are unable to review Retention Alert reports. 7. Will this report adversely affect this person’s student or employee status? You are doing the right thing in reporting your concerns in support of the well-being of the individual student. We all want students to be successful and there is nothing wrong with needing help. We want to make sure students receive the help they deserve when they need it, and reports from faculty/staff are essential in meeting this goal. 8. How will I know that the situation has been addressed? BIT/CARE members will address every report. Unfortunately, the software we use does not allow for easy communication with the reporter, including confirmation that the report was received. When in question, feel free to contact the Executive Assistant to the Dean of Students for general updates; due to the hectic nature of the Retention & Registration and Disability Support & Cohort Programs offices, you will receive a quicker response by reaching out to the Dean of Students Office. 9. Will the person be able to find out that I submitted the concern? CARE members will attempt to handle all matters discreetly. We cannot guarantee that the person(s) involved will not be able to figure out the source of the report, as the information may become apparent depending on the investigation. However, we will do our best to not divulge names if it is possible.
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