Annual Conference and Awards 2021 supplement

WELL-BEINGANDEMPLOYEE ENGAGEMENTAWARD

SPONSORED BY

With an increasing focus on employee health and well-being, this award will recognise organisations that have introduced initiatives to improve the general health, well-being and/or financial awareness of their employees.

AWARDED TO: PHASE 3

“We are so proud of everything we have got through as a team over the past eighteen months. It was a challenge ensuring we were delivering exceptional services whilst also making sure our own people were always looked after, especially through difficult and busy times. For our efforts to have been so highly commended by a professional body like the CIPP gives us confidence in our own

innate ability to solve our customer’s problems and our approach to making our employees feel valued, cared for and listened to. Without a doubt, Phase 3 have got to where we are today through our integral empathetic approach and, ultimately, putting people at the heart of company decisions.”

James Proctor, director of consulting and services, Phase 3

PROJECTOF THEYEAR

SPONSORED BY

Implementation of projects in payroll and pensions is commonplace, and this award recognises the work involved in implementing a successful project.

AWARDED TO: THE CO-OPERATIVE BANK AND ACCESS PEOPLE

SPONSORED BY

IN-HOUSE PAYROLL TEAMOF THEYEAR This award recognises the in-house payroll team that has compelled their employer to recognise the important role that the department can play in improving the overcall company performance, and not just perceive the department as a cost centre.

AWARDED TO: KINGDOM HOUSING ASSOCIATION LTD

“With these awards being UK-wide, being shortlisted was a big achievement in itself for us, however, to lift the award as the category winner was incredible and I couldn’t do it without the team I have! Kingdom’s payroll team is a young team with less than two years’ experience. The team went through substantial structural change in their

first year, along with a lot of learning and process changes, however, we have pulled together to work towards our main team objective, which is at the heart of everything we do – to provide exceptional customer service. Aware of the quiet back room role payroll normally has within a company, we have taken the view that we want employees, our customers, to know more about how their payroll team works for them. Like all payroll professionals, our first priority is to pay people accurately and lawfully, but a close second is to continually improve how we work to make ourselves more efficient and, most importantly, to give our customers an experience that is as accessible, simple, seamless and as helpful as possible.”

Jacqui Hoskisson ACIPP , lead payroll officer, Kingdom Housing Association

The CIPP also awarded a highly commended award in this category to OCS GROUP UK LTD

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