Org. Charts + BSC Performance EUNA Hotels

SLLN: Jun YTD BSC Score 65.5 / 90.0*

Region 2 of 4 All Hotels 46 of 99

Our Business

Our Guests

21.8 / 28*

34.6 / 48*

GOR

TrustYou CompIndex TrustYou Key Drivers

10.4 / 12 12.0 / 12

12.8 / 17

EBITDA

4.0 / 5

F&B Outlet Profit

Security

4.6 / 6 2.8 / 6 0.0 / 6 4.8 / 6

0 / 0

10.5

20.4

Forecast Accuracy of EBITDA

Food Safety

3.0 / 3 2.0 / 3

E-Direct

Fire Life Safety

Market Share

Engineering Preventive Maintenance

0 / 0

Our People

5.0 / 5*

Our Community

4.1 / 9*

Shangri-La Academy

5.5 Volunteerism Food Waste

0 / 0 0 / 0

2.5 / 3 1.6 / 6

0

Core Learning Program

Talent Review & Succession Planning

5.0 / 5

Employee Experience

0 / 0

*YTD Maximum BSC Score Talent Review and FLS scores differ from BSC Dashboard as latest results are reflected

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