e v e n t g u i d e l i n e s
Embassy Suites by Hilton Greenville Golf Resort & Conference Center understands the full range of details that go Into preparing for your event. We are honored to be a partner in ensuring that your event is flawless and exactly to your specifications. Here are some event guidelines to keep in mind.
• Embassy Suites is the exclusive caterer for all on-property facilities and events.
• A confirmation of guaranteed attendance is required by 12noon at least 3 business days in advance of all functions. Charges are based upon the guaranteed number, plus any additions made on the day of the event. Meals will be prepared based on your guaranteed figure. Our team will make every effort to duplicate your menu for any additional guests; however, in the event this cannot be done, a substitute will be provided. If we do not receive a guarantee, we will consider the number of guests indicated as “Agreed” on the Banquet Event Order as your final guarantee
• Meal times priced based on 1 hour of service, including receptions and buffets. Breakfast: 6am-11am Lunch: 11am-2pm Dinner: 2pm-8pm. Meals or food service after this time will be assessed additional labor charges.
• Should your meals exceed 3% over your guarantee a fee of $3++ per person will be charged for additional meals. This includes meals required for dietary restrictions and/or preferences.
• Our talented Culinary Team is able to provide most any menu request, as such, food or beverages from outside sources are not permitted in our Hotel event spaces or public areas. In addition, no remaining items from catered functions may be taken from the hotel. • Alcoholic beverages served on the hotel premises or elsewhere under the hotel’s alcoholic beverage license are required to be dispensed only by hotel servers or bartenders. Alcoholic beverage service may be denied to those guests who appear to be intoxicated or are under age. • All signs must be professionally printed and their placement and posting be pre-approved by your Event Manager prior to arrival. Nothing shall be posted, nailed, screwed, taped or otherwise attached to walls, floor or other parts of the building or furniture. If Group desires to hang or adhere materials in meeting rooms, your Event Manager must be notified of this request in advance and will assist in order to avoid potential damage. Charges may apply for this assistance and materials. Any damages to the event spaces will be billed to the Group.
• The hotel reserves the right to control decibel levels in all areas.
• We request the final details of your event to be submitted a minimum of 3 weeks in advance of your arrival date, along with Banquet Event Orders signed by both parties to ensure the details. • Payment: All groups are required to have advance arrangements at time of contracting for event payment 30 days prior to arrival. Please review contract for specifics. Please refer to your contract for payment policies and due dates.
• Shipping & Receiving: all incoming packages should be addressed as follows:
EMBASSY SUITES GREENVILLE; Name of Event; 670 Verdae Boulevard Greenville, SC 29607 HOLD FOR – (Onsite Contact Name); Date of Event
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