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ngel Investors Network
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What’s Inside: 1 2
In Honor of Great African American Innovators
What You Need to Develop a Healthy New Habit Take a Break Important Tech Trends for Small Businesses to Keep Up With Get More Love Back From Your Customers (When You Love Them First) The Rich History of Black History Month
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4 3 TECH TRENDS TO ACCELERATE YOUR COMPANY Keep Up With the Big Businesses
valuable information that can be used to grow businesses was something that only the largest companies had the time, funds, and expertise to do. However, more programs that reduce the upfront investment and expertise necessary to contextualize customer data are popping up. If you can make use of your customers’ data, you can give them an experience with your business that they won’t find many other places. Social media marketing remains an effective tool for attracting customers to your small business, even if the tools continue to change. While marketing on Facebook and Instagram might seem like old news, marketing on trendier apps, like TikTok, Pinterest, or Snapchat, can still work to your business’s benefit. A recent study showed that 45% of consumers head to social media when they have a question about something — are you going to be there to answer it? Keeping up with the latest and greatest tech trends in small-business management can be exhausting, but in an age where technological advancement is accelerating faster than ever, it’s necessary for the survival of businesses of all shapes and sizes. Continued Reliance on Social Media
he line between technologies that are beneficial for large
small businesses to use. In an age of increasing connectivity, these are a few tech trends that small businesses should watch out for.
businesses and those beneficial for small businesses continues to blur. While the latest software programs
Collaboration With Artificial Intelligence
were once only available to large companies that could afford them, some of these programs have also become available and profitable for
While it certainly shouldn’t replace every customer interaction, using AI software programs for small tasks — like email marketing, data entry,
accounting, and some low-stress forms of customer service — is invaluable to small businesses. Delegating menial tasks to AI can free up time for you to focus on those more important face- to-face interactions with your customers.
Increased Use of Data Analytics
“Big data” is intimidating. For years, sifting through customer data and extracting
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