Person Specification
Key Performance Indicators:
• Achievement of Business Plan objectives.
Experience / knowledge:
• Effective Budget management.
1. Knowledge and understanding of Building Services functions, issues, solutions and best practice approaches.
• Delivering project / programme deliverables to time and on budget.
• Achieving full statutorily compliance across the portfolio.
2. Strong business awareness/knowledge of operational management issues.
• Influencing and negotiating skills to lead, develop and participate in partnerships coalitions. Key Relationships (Internal and External):
3. Experience of commissioning providers, including commercial procurement and contract management. 4. Knowledge of coordinating activities of a range of building and property professionals to agreed outcomes across a varied portfolio. 5. Ability to plan, manage and deliver building maintenance work programs on time and within budget. 6. Ability to demonstrate leadership in emergency situations and to formulate appropriate responses based on sound technical knowledge. 7. Experience of managing budgets to agreed outcomes and within a ‘value-for-money’ environment.
• Director of ICT (CIO) & Property Services.
• Head of Estate Services (& Interim Head of Building Services).
• Head of FM Performance and Events.
• Directors, Senior managers and line managers/staff in customer departments/ directorates.
• Trade Union and employee representatives.
8. Knowledge of maintenance contracts and ability to deliver expectations and outcomes.
• External consultants.
9. Ability to lead and manage an in-house buildings maintenance/engineering team.
• Building & engineering services suppliers.
10.Ability to engage with all parts of the business to be able to listen and inform on Maintenance & Engineering issues using non-technical language as appropriate.
Authority Level (People, Policy, Financial):
• Member of Building Services Management team.
• Represent Head of Estate Services (& Interim Head of Building Services) where appropriate/requested. • Designing and determining Maintenance & Engineering solutions as required for service improvement.
• Day-to-day performance management of service contracts.
• Day-to-day performance management of the in-house maintenance teams.
• Negotiation of service standards with customers and suppliers.
Made with FlippingBook Converter PDF to HTML5