THE DESIGN YOUR LIFE TEAM CHALLENGE
BY DINA DWYER-OWENS, CO-CHAIR, DWYER GROUP ®
It goes back to one of the key messages in the original Code of Values that Don Dwyer Sr. outlined when he created Dwyer Gr up : “We believe in the untapped potential of every human being, every person we help achieve their potential fulfills our mission.” EVERY PERSON CAN BENEFIT FROM DESIGN YOUR LIFE At the corporate level, we offer the Design Your Life program to every person who joins the organization. That includes members of the leadership team, franchise owners, associates across our brands…at all levels. Every person has untapped potential. Every person should set targets that a job can help them realize. Every person should design his or her life. And the same idea applies to your team at your business in your city fulfilling your mission. MAKING TIME IS THE KEY TO REACHING TARGETS We know franchise owners are busy. And that can be magnified by busy days for service professionals, CSRs, sales associates and more. The key is making time for the team. That extra loyalty towards your business exists in a Design Your Life programwhere everyone benefits and collectively realizes their full potential by being part of the business. We could jump into new-owner business training at Dwyer Group and skip DYL in Waco. We could be solely focused on teaching you the systems to run your business. But we don’t do that. Instead, we put DYL on the schedule and invite you to define where you want the business to ultimately take you! Without that clarity the business will run you. Imagine if every member of your business went through that same exercise. They wouldn’t just have a job, they would be on mission! All it takes is three hours on a Saturday morning where you invite teammembers, their spouses and significant others, and ask them to do more than just dream about their futures. Who doesn’t want to enjoy that kind of weekend? With the entire program divided into chapters that are easy to follow, every attendee should have a clearly written target by the end of the session.
T arget-setting is one of the hardest things to do when your life and your job are consumed with living in the moment. You know what that’s like. Today’s calls, today’s problems, and today’s solutions are filling the calendar and there’s no time to waste. But, guess what? You’re wasting the most precious time that exists if you’re not thinking beyond today for what you want in your life tomorrow. And free time is not falling in your lap to plan for where you want to go. So unless you schedule time to make those plans and set those goals, you’ll never actually get there. If this sounds familiar, it should. This is the very Design Your Life (DYL) approach that every new franchise owner goes through in new business training. And why do we have that class? Because, across Dwyer Group service brands, there is that very real idea that nobody wants to work forever. In fact, one of the reasons people invest in our proven franchise systems is hopefully so they won’t work forever, but instead journey on a path towards higher targets in life. Those dreams should feel like a possibility with the Design Your Life program. Perhaps you want to pass on a successful business to your children when you’re ready to retire. It may be to create a nest egg and buy the ranch house in the country. You might want to go on mission trips or travel to faraway places. You get to decide, and then you get to set the targets in your business that will get you there. But while you’re at it, why not teach those same principles to your employees? After all, the same ideals that attracted you to the business could be just as valuable in recruiting and retaining the employees who help you run that business.
toolbox ® |4th Edition 13
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