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OUR MISSION
OUR VISION
To be a world class company admired for the excellence that customers, franchisees and associates experience with Dwyer Group ® .
To teach our principles and systems of personal and business success so that all people we touch live happier and more successful lives.
A Neighborly EVOLUTION
BY: MIKE BIDWELL, CHIEF EXECUTIVE OFFICER, DWYER GROUP ®
O vb er ar nt hd es lma satt tyeeratro, I yhoauv. eWbee ea nr ediins ct uh sesmi nigd hs toowf am o r e transition of consumer shopping preferences. Look al ot owk ht aot tihs ehsaupcpceens si nogf tAomo na zl ionne tpouar pc hp ar es ec isaot ef gt ho iosd. Os . nYloi nuec a n ss au lcehs ahsa Bv ee sptuBt ut hy .eWs qa ul me ea zr et roenc et rnat dl yi tai onnnaolubni cgebdotxh reeyt aa irlee r s cf auvt ot irn og f boaf cf ekr oi nng t ah emi ro pr eh yr os ibc ua sl ts toonrlei ncea pmi taarlkientvpel sa tcme . eTnht ei ny d o n( aont ywma no tr et ht eh al ink et hs eoyf Aa lmr eaazdoyn heaavtei n) . gMi notsot tohf eui sr mh aavrek ne to swh a r e b e cSoemr vei cc oe smaf roer ttahbel en ewxitt he -pc ou mr c mh aesricneg for on nl i tni ee ;r.I Apmr eaf zeor ni t, . po po rpcohr.tcuonmi t, yA. Nn goi ed’os uLbi st tt, haenyd aortehienr sf osreae hi tuagse tlheea rnneixntgb i g emxapset reireendc ep. rIonv si de il nl i gn ga pv reor dy uhci tgsh, -ol envl ienl ec or entsaui lme resr hs ahvoep p i n g ed xi gpi et ar il epnrcees ebnyceex, et hr tei ns gu pa phl yi g chhdaei ng raenedotf hceo dn et rl iovl eorvyecrhtahi eni. r Tb uhti smi sann’ ty noef at rhleysaesdei as rs ui l py tpour sl l eadr eosf fmi na rtthaensde rhvaivcee s s p a c e , exteHnoswiveevreers, othueryceasr.e missing one critical piece. The service pt or odveildi veer.r Wa ec ohnasvies twe nhtal yt thhi egyh dc oo nn ’stu. Wm ee raer xe pbeersi te np coes .i t i o n e d Pi mr opvoi rdtianngt ap caor tn os ifsttreyni tn cgotno sruemp lei cr aetxeptehrei esnuccec ews si l labc eh iaenv e d
with online product sales. I believe we have the best model to accomplish that; local commitment trained tsoo pdhe il si vt iecraat i os enr av ni cde si ny sat esmp es c. iTf ihci smi as nvne er yr, du isfifni cgunl tattoi opnualll off wWihthiloeutthaesferacnhcahnisgeinmg omdaerlk. et dynamics are potentially a tahnrde awt e, t ahreey aacl tsion gp. rAe st eRnetuan hi oung, ewoepapnonr ot uunni ct ye .dWoeu ra rpel aanwtaor e , launch our Neighborly ™ (Neighbourly ™ for our Canadian nl oeni gg h- tbeor mr s )vui smi obnr eo lfl ab ebirnagn adbi lne 2t o0 1e 7x t. eWn ed hc ua ds t ao lmr eeards yf rhoamd a os onme be wr ahnedr et o– ol teht ’esrks e. Te ph ot hs ee mc u isnt oomu re rNs eai rgeh bb ou ryhi nogo ds e! rWv iec e s hc oa mv epbl eeteenoaf fceqrui ni rgi nt og at hded ictoi onns ua lmber ra ni nd st ht ios pr er og va irdde. Wa me mo rues t have enough of what they need to be relevant. More braWndesamreatattear.pivotal point in our evolution as a company. Wh oeuhs eahv eo ltdh en aomp pe o, ar tduensi tt iyntaot icorne at ot ef ianndetwr ubs treadn da ,nad v e t t e d sdeornv’itcdeopirto, vsoidmeersonfoeretlhsee twhiilnl.gs consumers need. If we We have spent 35 years getting ready for this moment. We will need your full ec onng taigneume et on tmt oe eetx(eacnudt ecoonn ttihnius eo tpopeoxrct eu endi t)yosuor tchuast t wo me ec rasn’ evolving preferences.
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toolbox ® |4th Edition 7
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