GoMo Health and the Center for BrainHealth focused on what matters most: meeting women where they are, making brain science easy to understand, and empowering them to take ownership of their mental and emotional well-being.
Oncology Outpatient Digital Therapeutic Personal Concierge ™ Program Outcomes Report
“How Are You Doing?” Survey Results
Use Case: NCI Designated Comprehensive Cancer Center
2,704 TOTAL SURVEYS DISTRIBUTED
Data Collected: Feb 2019 - Nov 2020 (19 months)
Personal Concierge, an outpatient digital therapeutic for oncology, delivers personalized, supportive content to patients and caregivers, including oral oncolytic management, to empower them to be active in self-care management. Included in the program is the “How Are You Doing?” survey — the automated GoMo Health version of the Distress Screener and Problem Solver. The survey screens patients regularly for signs of stress/distress, triaging responses with appropriate support and follow up, and escalating to the clinical care team as needed, reducing adverse events.
27% SURVEY COMPLETION RATE
555 TOTAL SURVEYS COMPLETED
255 TOTAL ISSUES RESOLVED (VIA GOMO HEALTH AUTOMATED BOT)
Program Enrollment and Retention
300 TOTAL ESCALATIONS
(TO CLINICAL CARE TEAM)
1,216 CONCIERGE PROGRAM OPT-INS
Top Escalation Issues
15% Sadness
12% Extreme Distress
1007 PATIENTS
54% of the issues expressed were psychological or outlook related.
209 CAREGIVERS 85% PROGRAM RETENTION RATE
11% Fatigue Caused by Anxiety
11% Depression
For more information, schedule a one on one session with a GoMo Health representative at www.gomohealth.com/consult
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